LivePerson Reviews in March 2025: User Ratings, Pros & Cons

"LivePerson is a good overall enterprise messaging platform"

What do you like best about LivePerson? Liveperson is a great, contiually evolving platform with flexibility to meet the needs of complicated finanicial institutions and friendly, capabile customer success support. What do you dislike about LivePerson? As with some established plaforms, some areas of the plaform are due for updating. In particular the reporting suite is somewhat slow and clumsy compared to other areas. What problems is LivePerson solving and how is that benefiting ...

"Conversation platform"

What do you like best about LivePerson? We are connected with our customers where and when our customers want to reach us What do you dislike about LivePerson? Its very moduled based pricing rather than offering all features. What problems is LivePerson solving and how is that benefiting you? Our CS scores have improved when it comes to Digital CS and also we can reach all digital customers on their prefered channels,

"Conversation platform"

What do you like best about LivePerson? We are connected with our customers where and when our customers want to reach us What do you dislike about LivePerson? Its very moduled based pricing rather than offering all features. What problems is LivePerson solving and how is that benefiting you? Our CS scores have improved when it comes to Digital CS and also we can reach all digital customers on their prefered channels,

"Conversation platform"

What do you like best about LivePerson? We are connected with our customers where and when our customers want to reach us What do you dislike about LivePerson? Its very moduled based pricing rather than offering all features. What problems is LivePerson solving and how is that benefiting you? Our CS scores have improved when it comes to Digital CS and also we can reach all digital customers on their prefered channels,

"Conversation platform"

What do you like best about LivePerson? We are connected with our customers where and when our customers want to reach us What do you dislike about LivePerson? Its very moduled based pricing rather than offering all features. What problems is LivePerson solving and how is that benefiting you? Our CS scores have improved when it comes to Digital CS and also we can reach all digital customers on their prefered channels,

"Conversation platform"

What do you like best about LivePerson? We are connected with our customers where and when our customers want to reach us What do you dislike about LivePerson? Its very moduled based pricing rather than offering all features. What problems is LivePerson solving and how is that benefiting you? Our CS scores have improved when it comes to Digital CS and also we can reach all digital customers on their prefered channels,

"LivePerson Benefits"

What do you like best about LivePerson? LivePerson has allowed me to put all my communication channels with customers in one easy to manage software. The chat program has increased my sales signficantly. What do you dislike about LivePerson? I don't particulary dislike anything about LivePerson. I will say it is not out of the box intuitive. It requires some time to train and practice. What problems is LivePerson solving and how is that benefiting you? LivePerson puts all communication into ...

"LivePerson Benefits"

What do you like best about LivePerson? LivePerson has allowed me to put all my communication channels with customers in one easy to manage software. The chat program has increased my sales signficantly. What do you dislike about LivePerson? I don't particulary dislike anything about LivePerson. I will say it is not out of the box intuitive. It requires some time to train and practice. What problems is LivePerson solving and how is that benefiting you? LivePerson puts all communication into ...

"LivePerson Benefits"

What do you like best about LivePerson? LivePerson has allowed me to put all my communication channels with customers in one easy to manage software. The chat program has increased my sales signficantly. What do you dislike about LivePerson? I don't particulary dislike anything about LivePerson. I will say it is not out of the box intuitive. It requires some time to train and practice. What problems is LivePerson solving and how is that benefiting you? LivePerson puts all communication into ...

"LivePerson Benefits"

What do you like best about LivePerson? LivePerson has allowed me to put all my communication channels with customers in one easy to manage software. The chat program has increased my sales signficantly. What do you dislike about LivePerson? I don't particulary dislike anything about LivePerson. I will say it is not out of the box intuitive. It requires some time to train and practice. What problems is LivePerson solving and how is that benefiting you? LivePerson puts all communication into ...