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8.9

Spot Score

LivePerson - Live Chat Software

LivePerson

Upgrade your customer conversations with LivePerson.

3.7

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LivePerson offers custom pricing plan

LivePerson Reviews & Ratings

3.7

Very Good

Based on 214 ratings & 309 reviews

Rating Distribution

Excellent

(182)

Very Good

(58)

Good

(12)

Poor

(12)

Terible

(45)

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Showing 101-110 out of 309

AZ

Andrew Z

07/20/15

5 out of 5

"Intuitive, Quick and Simple"

What do you like best about LivePerson? Intuitiveness, Simple to use, Elegant design, easy to use. What do you dislike about LivePerson? I wish it could be a little cheaper and if we didn't have to pay for professional services to install it. Recommendations to others considering LivePerson: Live Person is the most powerful solution available in the market if you are considering a live chat platform to drive sales and engagement. What problems is LivePerson solving and how is that ...

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WB

Wayne B

04/01/15

5 out of 5

"Live Person is expensive but more than worth it...."

What do you like best about LivePerson? The Liveperson platform is market leading, it's capability has enabled the business I work for to complete over 800k chats across Sales & Service each month with minimal effort What do you dislike about LivePerson? The tool is expensive, but functionality means it's good value What problems is LivePerson solving and how is that benefiting you? Reduce call and email volumes - calls have been significantly and email has now been close see as a channel ...

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KH

Kayla H

03/27/15

5 out of 5

"Great Live Person Experience"

What do you like best about LivePerson? It allows customer to keep moving forward with their order while still asking any questions they may have. Instead of the alternative which would be to call in and interrupt their online experience. Liveperson lets customers have immediate access to customer service representatives which in turn makes the customer feel more comfortable. It also allows for phone lines to not be as busy for questions that can be answered online by representatives. What ...

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M

Marion

03/04/14

5 out of 5

Place to go if you need to talk

Liveperson's live experts are excellent when you are in need of a shoulder to cry on at any time of day or night, and from anywhere around the planet. What is even better, not only do they lend a sympathetic ear but they give you advice that will help you pick yourself up and start on your own path toward recovery and healing. Excellent site for talking to counselors online.

T

Terri

02/12/14

5 out of 5

very good customer service

Liveperson is a great way to get answers, great customer service, many different services offered!

J

Judith

02/09/14

5 out of 5

liveperson was better

IF THEY STICK WITH LIVE PERSON YES BUT KASAMBA HAD TO MANY PROBLEMS AND HALF THE TIME MY EMAILS DIDN'T GO THROUGH, OR WHEN I TRIED TO CLICK ON THE SITE ALL I KEPT GETTING WAS AN ERROR. AND ONCE OR TWICE WE WHERE CUT OFF. THE PEOPLE ON THE SITE ARE GREAT IT IS JUST THE WEBSITE THAT HAS TO MANY ISSUES.

S

sreca

02/09/14

5 out of 5

Thank you.

Thank you for your help.

S

Stephanie

02/09/14

5 out of 5

A guiding hand when life is full of twists and turns, when we see the signposts but are hesitant about which one to take

Live person has been the helping hand when life has seemed confusing, when I know my own inner knowing, but for some reason I am doubting it, when I need to have a sounding board and hear another's feedback, when life is feeling tough, but a friend is closer than I think, when I need to check in and receive a bit of direct or indirect guidance, when I can still trust my inner knowing, but receive a bit of supporting help, when I feel at a cross roads and need to look a little further down ...

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S

Shalini

02/09/14

5 out of 5

Good website that offers soluntions to those unaware where to go to.

Have been visiting this website for a while and have began to get more and more attached to it. Like this website as you can be real self when talking to to an expert.

LC

Liveperson customer

02/08/14

5 out of 5

Convenient!

Perfect therapy option for those of us afraid to leave the house.