9.3
Spot Score
Elevate your customer service with LiveHelpNow.
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Showing 71-80 out of 168
M
Martin
10/19/15
Excellent product
At Mobiltel, we use LiveHelpNow for almost a year now, and we are fully satisfied with the online chat platform and its functionalities. Upon selection of the platform we were considering several main requirements, which are as follows:- To provide high level of security- To have different tools for analysis of the customers and their behavior- To be easy to work with- To provide a quality and reliable supportLiveHelpNow met all of them.At the moment, the most used features by us are ...
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AS
Anthony S
03/23/15
"Cost Effective Chat, Easy to Use Features, Metrics and More."
What do you like best about LiveHelpNow? Telinta provides cloud-based softswitch solutions to VoIP service providers around the world. We use LHN chat to gain new sales prospects by placing the chat icon on our webpage so that prospects can contact us for more info. Nearly everyone who opens a chat successfully completes it, providing us with their name, email and phone/Skype contact info, and agreeing to receive more information from our sales team.
AU
Anonymous User
04/19/19
"Live help review"
What do you like best about LiveHelpNow? How quick and effective the whole service is, I really like it What do you dislike about LiveHelpNow?
AU
Anonymous User
02/22/19
"Live Help Now"
What do you like best about LiveHelpNow? It is very user friendly, our customers appreciate this feature What do you dislike about LiveHelpNow?
EH
Elizabeth H
10/15/18
"Benefits of LiveHelpNow"
What do you like best about LiveHelpNow? We love having the opportunity to chat with our customers as they surf our website. We are able to ask them if they have any questions about what they are currently viewing. This option for us has helped us cut in half the number of abandoned carts we once had. We love that you can see where your customer is chatting from, which helps with answering delivery questions etc.
AU
Anonymous User
03/21/18
"Feature rich with very responsive support."
What do you like best about LiveHelpNow? Our company has been using LiveHelpNow for almost a year now with very little issues. Even when there were issues, their team was very responsive and solved our issues in a timely manner. The on boarding process was easy and their support team was very helpful in making sure we had everything setup to our unique needs in dealing with patient privacy compliance and our other needs. They also have an extensive analytics tool that gives us tons of ...
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AU
Anonymous User
03/19/18
"Great Service"
What do you like best about LiveHelpNow? Easy to set up and works very well. I love the fact that is is also available on my mobile devices. What do you dislike about LiveHelpNow?
TS
Tim S
03/14/18
"LiveHelpNow helps me to help clients. "
What do you like best about LiveHelpNow? I like that I can filter out to only chatters and browsers. What do you dislike about LiveHelpNow?
TR
Timmi R
03/13/18
"Live Chat Software that works!"
What do you like best about LiveHelpNow? I like that I can see where people found our landing page (what search engine) and see the pages they go to. I can also see what country, Region and City they are from
AU
Anonymous User
03/13/18
"Great service for our company! Customers love using it!"
What do you like best about LiveHelpNow? We like that it's a quick way to service our customers when they have quick questions about part numbers, installation, or need links to download documents and literature. We also liked the canned responses option for commonly asked questions.
