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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow

Elevate your customer service with LiveHelpNow.

4.3

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Starts from $9/Month

LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

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Showing 61-70 out of 168

C

CC

12/17/15

5 out of 5

Great product so far

Only been using the product for a couple weeks, but satisfied so far. The support team has been fantastic and I feel like the user interface of the application is fairly intuitive.

DP

Diana P

11/24/15

5 out of 5

Always a pleasant experience.

I am extremely satisfied with live help now. Not only do they provide full support which most chat software providers do not, but the staff is pleasant, knowledgable and always take the time to explain how their features can improve my website. I recommend it to anyone who is looking to improve their online business.

E

Emma

11/24/15

5 out of 5

Very prompt and helpful on providing information requested.

Very prompt and helpful on providing information requested.

R

Radmila

11/23/15

5 out of 5

Outstanding support with impressive features

I used other chat software in the past and was not happy with the outdated features and the lack of support I received. From the moment I was on the livehelpnow website I was blown away by the quality of customer service they provide. The agent took the time to explain the features and benefits of using livehelpnow on my website and provided helpful links and articles to show me how livehelpnow can work for me.

E

Ed

11/23/15

5 out of 5

High Level Support

I have been a customer of livehelpnow for over 2 years now and I am always impressed how they keep updating and improving the features of the system, today I found out that they will be offering SMS to chat feature which I am super excited for.

SI

Santi Intirat

11/23/15

5 out of 5

Phenomenal service

LiveHelpNow made it so much easier for me to connect to my visitors the features they offer like the live visitor tracking, reporting, and invitation triggers allow me to reach out to customers offering assistance before they even have the chance to ask for it.

YG

Yury Goldshteyn

11/23/15

5 out of 5

Feature packed software

My company has been using Livehelpnow chat for years the staff is always pleasant, knowledgeable and are happy to assist us with any of our questions. We were getting over whelmed with the number of after hour emails that we were getting and loosing track of. But the CSR was able to show us how the Email to Ticket will help us keep on top of all the emails that come in. Along with being able to track our twitter feed. This will make my staff happy!

D

danielle

11/23/15

5 out of 5

impressive customer service!

I was new to chat software but after researching a few companies I contacted livehelpnow, the agent answered all of my questions and explained some of the features that they offer like reporting, and the live visitor tracking that I can use to improve my website.

CT

Casey Taylor

11/17/15

5 out of 5

Excellent Service.

Live Help allows our customers instant access to our sales department. It has helped us communicate with our international customers that we normally wouldn't be able to on a normal basis because of the ability to translate different languages. Excellent Tool!!

LC

Lisa C

11/04/15

5 out of 5

LiveHelpNow Rocks!

We have never, ever had an issue using the LiveHelpNow chat software. It is very helpful for our customers and for us to have another avenue in communicating with them (especially when our phones are super busy).