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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in April 2025: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

Expert's Review

LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more

LiveHelpNow pros and cons

  • Outstanding customer service with quick issue resolution and great support staff.

  • User-friendly and easy to navigate, making it simple for users.

  • Limited customizations and features, making it challenging for newcomers without proper support.

  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

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Showing 111-120 out of 168

AU

Anonymous User

03/12/18

5 out of 5

"We Love Livehelpnow"

What do you like best about LiveHelpNow? The ease of use and setting up. It has been a great solution for our companies. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/12/18

5 out of 5

"Usability and Data"

What do you like best about LiveHelpNow? LHN is very user-friendly, both from the back end and customer experience. The access to wide-ranging data is fantastic.

AU

Anonymous User

03/12/18

4.5 out of 5

"very positive, few service interuptions, easy to use"

What do you like best about LiveHelpNow? knowing in real-time what is happening on our site What do you dislike about LiveHelpNow?

AU

Anonymous User

03/12/18

4.5 out of 5

"Easy to use chat system for our company and our customers"

What do you like best about LiveHelpNow? I like the operator and admin panel. I keep the live visitors up on my screen at all times to see what's happening on our site.

AU

Anonymous User

03/12/18

4.5 out of 5

"Easiest chat tool available"

What do you like best about LiveHelpNow? The implementation and ease of use for the application is tops. Very user friendly What do you dislike about LiveHelpNow?

AU

Anonymous User

03/12/18

4.5 out of 5

"Be available for instant answers!"

What do you like best about LiveHelpNow? LiveHelpNow is quick, clean and easy to use. Our clients like the fact that we're right there, willing to answer their questions or help them figure out how to do something.

BF

Bryan F

03/12/18

4.5 out of 5

"Great Chat Software"

What do you like best about LiveHelpNow? I appreciate the ease of use and convenient pop up messages alerting of new incoming chat requests. It is also interesting to see the frequency of visitors coming and going from our website.

DE

David E

03/12/18

4 out of 5

"LiveHelp is easy to setup, utilize, and communicate with customers"

What do you like best about LiveHelpNow? Easy to set up. Once download and configured agents were able to utilize and communicate with live customers. Customers have enjoyed working with live representatives and not having to use the phone.

AU

Anonymous User

03/12/18

4 out of 5

"Best bang for your buck"

What do you like best about LiveHelpNow? I like the fact that it can be browser based since being swallowed by a large corporation limits us to specific software.

AU

Anonymous User

03/12/18

4 out of 5

"Reliable, Customizable Live Chat"

What do you like best about LiveHelpNow? We've never had an issue with our service being down or problematic. What do you dislike about LiveHelpNow?