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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in January 2025: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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Starts from $9/Month

LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

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Showing 111-120 out of 168

AU

Anonymous User

03/13/18

4 out of 5

"Great service for chat"

What do you like best about LiveHelpNow? chat is great. I would like to have spanish support. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4 out of 5

"Great value for money, great feature set, and a rare caring and responsive technology provider!"

What do you like best about LiveHelpNow? Feature set is comparable to industry leading and more expensive options. Vendor genuinely listens, cares and their road map is ready to adapt to reasonable client needs.

BB

Brent B

03/13/18

4 out of 5

"An asset to the company"

What do you like best about LiveHelpNow? Beyond the immediate chat capabilities, I like the analytics about website visits What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4 out of 5

"Live Help Now Review"

What do you like best about LiveHelpNow? Easy of use and features are very good for the price. What do you dislike about LiveHelpNow?

AY

Aarati Y

03/13/18

4 out of 5

"Excellent tool to monitor the marketing campaign"

What do you like best about LiveHelpNow? The best thing is that you can see live visitors and pages they are interested and where the visitors come from. You can approach the visitor and offer them invitation window. You can see the country they are from and IP addresses.

AU

Anonymous User

03/13/18

4 out of 5

"pretty good overall"

What do you like best about LiveHelpNow? easy to implement, support is easy to access, fast, and helpful What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4 out of 5

"Complete platform"

What do you like best about LiveHelpNow? API for customized integration. Comprehensive reports and analytics What do you dislike about LiveHelpNow?

LM

Lori M

03/13/18

4 out of 5

"LiveHelpNow is easy to use and convenient."

What do you like best about LiveHelpNow? Easy to use. Spell check. Speedy. Great customer feedback. What do you dislike about LiveHelpNow?

DE

David E

03/12/18

4 out of 5

"LiveHelp is easy to setup, utilize, and communicate with customers"

What do you like best about LiveHelpNow? Easy to set up. Once download and configured agents were able to utilize and communicate with live customers. Customers have enjoyed working with live representatives and not having to use the phone.

AU

Anonymous User

03/12/18

4 out of 5

"Best bang for your buck"

What do you like best about LiveHelpNow? I like the fact that it can be browser based since being swallowed by a large corporation limits us to specific software.