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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in January 2025: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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Starts from $9/Month

LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

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Showing 101-110 out of 168

AU

Anonymous User

07/15/19

4 out of 5

"LiveHelpNow"

What do you like best about LiveHelpNow? Awzome web traffic and visitors visualization, it has integration with salesforce, is very easy for clients to contact us

VH

Vanessa H

01/31/19

4 out of 5

"Help desk"

What do you like best about LiveHelpNow? I like that the person on the other end is readily available to take over my screen and walk me though the issue. What do you dislike about LiveHelpNow?

AU

Anonymous User

07/21/18

4 out of 5

"I have a very good experience using this at program at work"

What do you like best about LiveHelpNow? I like that the help is instant & more fast paced response than other programs we have. What do you dislike about LiveHelpNow?

MS

Mike S

05/21/18

4 out of 5

"Great product and merchandising "

What do you like best about LiveHelpNow? Helpful in every way, this is a product that is helpful to me and my colleagues. I am continually impressed by the service that it provides and the help that it gives to executives in the business sector

AA

Angela A

03/21/18

4 out of 5

"Live Chat has really helped us grow"

What do you like best about LiveHelpNow? There are many aspects to the live chat that I enjoy, but I would have to say that I do like that you can customize the chat to show your picture, and send canned messages to the customers. I also enjoy being able to see where we stand as far as how well we are doing on a scale from day to day.

AU

Anonymous User

03/20/18

4 out of 5

"Great site"

What do you like best about LiveHelpNow? I like the system and its functionality. We are able to resolve issues quickly to our clients., What do you dislike about LiveHelpNow?

AU

Anonymous User

03/20/18

4 out of 5

"The functionality is good for every day use but I do wish it could be quicker when responding. "

What do you like best about LiveHelpNow? I really like the notification set up with the ding as well as a pop-up on my computer screen. I think it's helpful to see when the visitor is typing so we don't end the conversation early.

BC

Brian C

03/16/18

4 out of 5

"LiveHelpNow!"

What do you like best about LiveHelpNow? The product is highly customizable and versatile for the nature of our business What do you dislike about LiveHelpNow?

CL

Chris L

03/15/18

4 out of 5

"Works well, room for improvement"

What do you like best about LiveHelpNow? We've been using LiveHelpNow for over 5 years, what we like the most is that it is well integrated into our site and is a major assist in helping visitors convert.

AU

Anonymous User

03/14/18

4 out of 5

"The product works very well for our needs."

What do you like best about LiveHelpNow? I really like the option for "Login/Online on Startup" and love the notification features. What do you dislike about LiveHelpNow?