9.3
Spot Score
Elevate your customer service with LiveHelpNow.
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Starts from $9/Month
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 101-110 out of 168
AU
Anonymous User
03/13/18
"pretty good overall"
What do you like best about LiveHelpNow? easy to implement, support is easy to access, fast, and helpful What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Complete platform"
What do you like best about LiveHelpNow? API for customized integration. Comprehensive reports and analytics What do you dislike about LiveHelpNow?
LM
Lori M
03/13/18
"LiveHelpNow is easy to use and convenient."
What do you like best about LiveHelpNow? Easy to use. Spell check. Speedy. Great customer feedback. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"LiveHelpNow has everything we need"
What do you like best about LiveHelpNow? I like the way it allows you to form and save your own responses that can be used for common questions whenever needed.
AU
Anonymous User
03/13/18
"Solid system for Live Chat"
What do you like best about LiveHelpNow? Doesn't crash or lag. I know when someone has sent a message and can respond quickly. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Convivial and nice interface but lacks flexibility for larger companies"
What do you like best about LiveHelpNow? The interface is easy to navigate and to configure. If you need help, the LiveHelpNow team is absolutely fantastic and will help you with any aspect, from configuration to billing.
AU
Anonymous User
03/13/18
"Good for the price "
What do you like best about LiveHelpNow? The pricing is good and they do offer a non-profit discount which is great. However, the operator dashboard is very dated and sometimes it sends alerts and sometimes it doesn't.
AU
Anonymous User
03/13/18
"Livehelp is useful"
What do you like best about LiveHelpNow? The template responses. And I lie being able to respond to customers on demand. I think this can save or close a deal. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/13/18
"Good product but a little outdated"
What do you like best about LiveHelpNow? The support team is pretty responsive and helpful. What do you dislike about LiveHelpNow?
AU
Anonymous User
03/12/18
"Happy to say that LHN has been our chat solution for over 7 years"
What do you like best about LiveHelpNow? It's easy for the Reps to use, easy for marketers/coaches to make changes, provides all of the basic functionality our web visitors need, it's very reasonably priced, LHN reps are very helpful, they've made multiple enhancements to the solution from the input we've provided.
