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9.3

Spot Score

LiveHelpNow - Live Chat Software

LiveHelpNow Reviews in April 2025: User Ratings, Pros & Cons

Elevate your customer service with LiveHelpNow.

4.3

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LiveHelpNow Reviews & Ratings

4.3

Very Good

Based on 186 ratings & 168 reviews

Rating Distribution

Excellent

(97)

Very Good

(53)

Good

(13)

Poor

(2)

Terible

(3)

Expert's Review

LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more

LiveHelpNow pros and cons

  • Outstanding customer service with quick issue resolution and great support staff.

  • User-friendly and easy to navigate, making it simple for users.

  • Limited customizations and features, making it challenging for newcomers without proper support.

  • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

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Showing 91-100 out of 168

AU

Anonymous User

03/13/18

4.5 out of 5

"Great service and an invaluable tool for our ecommerce site."

What do you like best about LiveHelpNow? Visitor tracking and analytics are very helpful. What do you dislike about LiveHelpNow?

JM

Julie M

03/13/18

4.5 out of 5

"President "

What do you like best about LiveHelpNow? Ability to answer customers question anytime from anywhere. Mobile feature has been great. Also love the ability to go back to archived chats.

AU

Anonymous User

03/13/18

4.5 out of 5

"Solid product, great service, low price"

What do you like best about LiveHelpNow? This was extremely easy to get going in our business. I have no background and was able to get it up and running. What do you dislike about LiveHelpNow?

SS

Scott S

03/13/18

4.5 out of 5

"Good functionality, great customer service"

What do you like best about LiveHelpNow? The customer service and general ease of use What do you dislike about LiveHelpNow?

SH

Sam H

03/13/18

4.5 out of 5

"Great user interface to for interacting with clients. "

What do you like best about LiveHelpNow? Simplicity of use and ability to customize notifications. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4 out of 5

"Great service for chat"

What do you like best about LiveHelpNow? chat is great. I would like to have spanish support. What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4 out of 5

"Great value for money, great feature set, and a rare caring and responsive technology provider!"

What do you like best about LiveHelpNow? Feature set is comparable to industry leading and more expensive options. Vendor genuinely listens, cares and their road map is ready to adapt to reasonable client needs.

BB

Brent B

03/13/18

4 out of 5

"An asset to the company"

What do you like best about LiveHelpNow? Beyond the immediate chat capabilities, I like the analytics about website visits What do you dislike about LiveHelpNow?

AU

Anonymous User

03/13/18

4 out of 5

"Live Help Now Review"

What do you like best about LiveHelpNow? Easy of use and features are very good for the price. What do you dislike about LiveHelpNow?

AY

Aarati Y

03/13/18

4 out of 5

"Excellent tool to monitor the marketing campaign"

What do you like best about LiveHelpNow? The best thing is that you can see live visitors and pages they are interested and where the visitors come from. You can approach the visitor and offer them invitation window. You can see the country they are from and IP addresses.