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8.8

Spot Score

Livedrive - Backup Software

Livedrive Reviews in April 2025: User Ratings, Pros & Cons

Secure, automatic backup for your digital life.

3.1

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Starts from $8.99/Month

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Livedrive Reviews & Ratings

3.1

Good

Based on 100 ratings & 112 reviews

Rating Distribution

Excellent

(70)

Very Good

(8)

Good

(4)

Poor

(3)

Terible

(27)

Expert's Review

Livedrive has consistently proven to be a reliable and efficient choice for users looking to securely store their data. Customers praise its seamless performance, ease of use, and excellent backup software. The platform's ability to back up data from multiple devices offers flexibility and convenience, making it a valuable tool for users with various ...Read more

Livedrive pros and cons

  • Reliable and secure backup service that has saved users' data numerous times without any issues.

  • Seamless and efficient background operation with excellent customer support when needed.

  • Easy to configure and retrieve data, with an intuitive and transparent interface.

  • Offers peace of mind with automatic backups and convenient access to data from anywhere.

  • Some users find the small size of the app windows tedious for navigating through large file trees.

  • Limited marketplace options for additional apps and connectors might restrict the advanced functionalities desired by some users.

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Showing 51-60 out of 112

R

Ryan

10/14/20

1 out of 5

Easy to sign up but imposible to cancel subscription

I have been a user for many years and the service works well for backups, having said that it has been impossible to get someone on the phone to cancel my membership. As others reviews here mention, they have a specific telephone number for cancellations instead of allowing you to do it online. Then nobody pick ups the telephone and tell you to leave your details and they will call you back, never received a call. I am not sure what else can be done, now I feel like a prisoner. I can’t ...

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JE

Jorden Ellis

10/13/20

5 out of 5

I have used live drive for years

I have used live drive for years and I like they have got better with technology. It’s like have your hard drive with you at all time with having the burden of carrying it. I like the iPhone app, it’s easy to use.

L

Louise

10/13/20

5 out of 5

The thing I love about Livedrive is…

The thing I love about Livedrive is that I don't have to think about it. I trust that the back-ups will happen and they do. No fuss, no buttons to press. I can access files from my phone (useful in emergencies when out and about) and never need to worry about losing data as it's always there.

L

Loz

10/02/20

3 out of 5

A "not bad" cloud backup service.

A "not bad" cloud backup service.Livedrive is probably generally okay for the average user, but I have the following issues with it. Stay away if any of these are a problem for you:1. No Linux backup client2. Windows client cannot be run "as a service", so you must be logged in to the computer you wish to backup from in order to use it. If you want to run backups in the middle of the night so you don't shred your broadband speed when you most need it, you can't do it unless you're logged ...

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C

Customer

09/28/20

4 out of 5

Good service but clunky app

I have been using for at least 10 yrs, never had any issues and has saved my life a couple of times recovering lost data. Whilst an effective service, I will drop a star for generally clunky app confined to a small window making it difficult having to select and monitor configuration.

CL

CHRIS LOCKWOOD

09/28/20

3 out of 5

I have been trying for months to find…

I have been trying for months to find out why my backup of 5+ Tb never completes. I doubt there is a major problem but it is irritating. Am about to send another ticket.

C

Chris

09/28/20

5 out of 5

Livedrive saved my from professional embarrassment

I have used Livedrive as a cloud based Backup pretty much since it came out. One more than one occasion I have been on a business trip with my laptop and found that a file I needed was on my desktop back home. As both computers were backed up on Livedrive, it was the work of moments to download the file onto my laptop, using the Wifi in the hotel and hopefully the client never noticed!!

RH

R H Wright

09/28/20

4 out of 5

Everything's Good

Occasionally a file is not backed up though uploads are shown as complete.The uploads do catch up.

JA

Jean Aller

06/23/20

1 out of 5

Worst support in the field

Worst support in the field. Slow, unprofessional and full of mistakes. Most ticket answers are either laughable or frustrating. Some are never answered, although in a ticket system. They must be very few in their support, swarmed in loads of assignments. Burning ship.

MB

Michael Barley-Abbott

05/19/20

4 out of 5

Good but flawed

Recently my NAS needed rebuilding, and because I had an online backup - which by all accounts has been working almost flawlessly for the past couple of years - I figured I was safe to reformat and then download the backup. I knew it would take a while and have been restoring it incrementally. This is a backup of my Plex server, and all the files are in folders labelled "A", "B", "C" etc. I've been restoring each folder individually to manage the amount of downloading I need to do, but in ...

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