LiveChat Reviews in February 2025: User Ratings, Pros & Cons

Great app for chatting customers. Very helpful and worth the money!

PROS: The app itself is straightforward to install and navigate. It took us only a few hours to familiarize ourselves with the features and get the hang of it. By the end of the day, almost everyone in the sales team is an expert in using LiveChat.

Great app for chatting customers. Very helpful and worth the money!

PROS & CONS What are the best aspects of this product? The app itself is straightforward to install and navigate. It took us only a few hours to familiarize ourselves with the features and get the hang of it. By the end of the day, almost everyone in the sales team is an expert in using LiveChat. What aspects are problematic or could work better? So far, I am satisfied with the app's performance. But it would be nice if it could give us details of our running statistics. Real-time metrics ...

Amazing app for my team. This is the best so far.

PROS: My manager told us that they were going to add an app that would help us do our jobs better. I was quickly impressed with what LiveChat can do, and they invested time to teach us how to navigate the app efficiently. It is very basic, no-frills, and even a beginner can easily catch up. I want to extend my thanks and gratitude to the awesome support team from Poland who was always there to answer all of our questions.

Amazing app for my team. This is the best so far.

PROS & CONS What are the best aspects of this product? My manager told us that they were going to add an app that would help us do our jobs better. I was quickly impressed with what LiveChat can do, and they invested time to teach us how to navigate the app efficiently. It is very basic, no-frills, and even a beginner can easily catch up. I want to extend my thanks and gratitude to the awesome support team from Poland who was always there to answer all of our questions. What aspects are ...

Amazing app for my team. This is the best so far.

PROS: My manager told us that they were going to add an app that would help us do our jobs better. I was quickly impressed with what LiveChat can do, and they invested time to teach us how to navigate the app efficiently. It is very basic, no-frills, and even a beginner can easily catch up. I want to extend my thanks and gratitude to the awesome support team from Poland who was always there to answer all of our questions.

Amazing app for my team. This is the best so far.

PROS & CONS What are the best aspects of this product? My manager told us that they were going to add an app that would help us do our jobs better. I was quickly impressed with what LiveChat can do, and they invested time to teach us how to navigate the app efficiently. It is very basic, no-frills, and even a beginner can easily catch up. I want to extend my thanks and gratitude to the awesome support team from Poland who was always there to answer all of our questions. What aspects are ...

"Does What It Has To, But That's About It"

What do you like best about LiveChat? LiveChat is a relatively straightforward software that allows you to chat with web visitors and vice versa. For that purpose alone, it does exactly what it's supposed to. It's relatively easy to get up and running, and the backend is very straightforward and easy to use. It's also pretty cheap. What do you dislike about LiveChat? Outside of being able to chat, LiveChat doesn't offer much. The reporting is pretty lackluster, tracking user behavior is ...

"Does What It Has To, But That's About It"

What do you like best about LiveChat? LiveChat is a relatively straightforward software that allows you to chat with web visitors and vice versa. For that purpose alone, it does exactly what it's supposed to. It's relatively easy to get up and running, and the backend is very straightforward and easy to use. It's also pretty cheap. What do you dislike about LiveChat? Outside of being able to chat, LiveChat doesn't offer much. The reporting is pretty lackluster, tracking user behavior is ...

"LiveChat Provides Organizations An Easy Way To Communicate With Visitors"

What do you like best about LiveChat? LiveChat provides instant feedback when your organization's website has a visitor. Upon examining the visitor in LiveChat's queue, you are given extremely detailed information about the visitor in question. Users of LiveChat are able to see a visitor's location, local time zone, time spent on the website, and when they depart. Chat messages are given their own notification windows, which allow users to return to other duties while they wait for visitors ...

"LiveChat Provides Organizations An Easy Way To Communicate With Visitors"

What do you like best about LiveChat? LiveChat provides instant feedback when your organization's website has a visitor. Upon examining the visitor in LiveChat's queue, you are given extremely detailed information about the visitor in question. Users of LiveChat are able to see a visitor's location, local time zone, time spent on the website, and when they depart. Chat messages are given their own notification windows, which allow users to return to other duties while they wait for visitors ...