LiveCaller Reviews in March 2025: User Ratings, Pros & Cons

"Your customers are in good hands"

What do you like best about LiveCaller? it is a complete solution, especially dashboard, co-obrowing and options related to customer service via chat. What do you dislike about LiveCaller? If there are any, I haven't come across them yet. What problems is LiveCaller solving and how is that benefiting you? It allows me to help customers in the store easily and effectively.

"Everything i Need for my business"

What do you like best about LiveCaller? LiveCaller is a game changer for my business. It's amazing the opportunity to have a multichannel chat integrated and co-browsing feature. The design is also really comfortable! What do you dislike about LiveCaller? Other integrations will increase the capability of the software for sure, but the team is on fire and i'm sure they'll release a lot of features in the next months What problems is LiveCaller solving and how is that benefiting you? An ...

"Best in web call"

What do you like best about LiveCaller? It is easier and faster than other web call services and also use live chat and co browse no matter where the location is and that is a helpful thing in web calling What do you dislike about LiveCaller? It takes time to adjust with the system because we often use the typical ones and switching to live caller takes some time and otherwise it is really good and hassle free. What problems is LiveCaller solving and how is that benefiting you? Web call is ...

"A solid and simple to use platform!"

What do you like best about LiveCaller? A platform that is well-organized, with an effortless structure that makes it easy for us to follow along with and with excellent assistance. What do you dislike about LiveCaller? New functions are added regularly, so have to be very sure before using them. What problems is LiveCaller solving and how is that benefiting you? Communicating with clients has be come easier, with all channels visible on the dashboard.

"A very handy tool for customer service reps"

What do you like best about LiveCaller? LiveCaller became a very handy tool to keep a track of service complaints and renew policies for clients in real-time by calls and sending reminder notifications What do you dislike about LiveCaller? To be honest there was no inconvenience that was caused to the agents who were given an opportunity to try out LiveCaller when they had initially introduced it only to a set of agents and they also had a complaints team that we could reach out to who ...

"Great app and very useful"

What do you like best about LiveCaller? The platform is simple to deploy and the support team is responsive. Its user-friendly interface allows access to multiple channels through one dashboard, making the process more efficient. I appreciate the detailed call data, including duration and a convenient way to gather client feedback. What do you dislike about LiveCaller? We did not encounter any problems while using the software, as the support team was available to assist us with any ...

"One place to connect to your customers"

What do you like best about LiveCaller? Having the Omni channel inbox, which combines communications from different messenger platforms into a single dashboard. They also provide training and a wide range of support. What do you dislike about LiveCaller? Nothing to complain about so far, waiting for the new features they might introduce. What problems is LiveCaller solving and how is that benefiting you? It is a web-based tool that can connect to your customers via various channels, such as ...

"A Great Way to use as Communication link between Business and Clients"

What do you like best about LiveCaller? Deployment of the platform is quick and easy. The support team of the software is active, as well it is very user-friendly. One dashboard provides access to multiple channels, which is fantastic and makes the process easier. I value the call-specific data, which include duration and an easy method to gather client comments. What do you dislike about LiveCaller? I did not face any issues with my team while using it, as the support helped us as long as ...

"An all-in-one platform"

What do you like best about LiveCaller? Honestly, I had been looking for options where we could serve our visitors in real time. In addition, that it gave us the option of integrating it with telegram and facebook. It has been a great experience. What do you dislike about LiveCaller? Personally, for us as a start-up company, it has been an option that helps us in our day-to-day care activities. Your support is very good. I don't think I have something I don't like. What problems is ...

"easy to use customer facing instant credibilty tool"

What do you like best about LiveCaller? I was up and running within 5 minutes and found the interface extremely easy to navigate. The widget that is create is aesthetically very pleasing and looks user friendly What do you dislike about LiveCaller? I want LiveCaller to have a mobile app, so I am not tied to my computer to use its functionality. Having said that, it is early days fir testing and what is there works extremely well. What problems is LiveCaller solving and how is that ...