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LiveCall - New SaaS Software

LiveCall Reviews in January 2025: User Ratings, Pros & Cons

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4.5

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LiveCall Reviews & Ratings

4.5

Very Good

Based on 23 ratings & 30 reviews

Rating Distribution

Excellent

(20)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 30

MV

marlyse v

07/20/17

5 out of 5

"Veteran CSR"

What do you like best about LiveCall? The ease and visual comfort of the product What do you dislike about LiveCall? Nothing at all is was easy to use and I had minimum tech issues Recommendations to others considering LiveCall: I highly recommend this product due to the level of assistance you receive and the visual is easy on the eye What problems is LiveCall solving and how is that benefiting you? I am able to receive routed customer service call in order to assist and do my job

MV

marlyse v

07/20/17

5 out of 5

"Veteran CSR"

What do you like best about LiveCall? The ease and visual comfort of the product What do you dislike about LiveCall? Nothing at all is was easy to use and I had minimum tech issues Recommendations to others considering LiveCall: I highly recommend this product due to the level of assistance you receive and the visual is easy on the eye What problems is LiveCall solving and how is that benefiting you? I am able to receive routed customer service call in order to assist and do my job

AU

Anonymous User

06/15/17

5 out of 5

"live call review "

What do you like best about LiveCall? its ease of connection and smooth communication platform ` What do you dislike about LiveCall? a little tricky to use, could be made more easier by including a manual Recommendations to others considering LiveCall: i used to use it, until we split our desk structure, and now there is less need to communicate with remotes, and more independence. What problems is LiveCall solving and how is that benefiting you? communicating with remotes

AU

Anonymous User

06/15/17

5 out of 5

"live call review "

What do you like best about LiveCall? its ease of connection and smooth communication platform ` What do you dislike about LiveCall? a little tricky to use, could be made more easier by including a manual Recommendations to others considering LiveCall: i used to use it, until we split our desk structure, and now there is less need to communicate with remotes, and more independence. What problems is LiveCall solving and how is that benefiting you? communicating with remotes

AU

Anonymous User

03/13/17

4 out of 5

"Cool tool "

What do you like best about LiveCall? It works for intended purpose. Its reliable. Its user friendly. It's easily downloadable. It has helped extend recruiting reach and commnication among remote offices. What do you dislike about LiveCall? Nothing comes to mind. I dont have anything about product that I dislike. Sorry. What problems is LiveCall solving and how is that benefiting you? Retaining employees. Extending recruiting reach to out of region areas

AU

Anonymous User

03/13/17

4 out of 5

"Cool tool "

What do you like best about LiveCall? It works for intended purpose. Its reliable. Its user friendly. It's easily downloadable. It has helped extend recruiting reach and commnication among remote offices. What do you dislike about LiveCall? Nothing comes to mind. I dont have anything about product that I dislike. Sorry. What problems is LiveCall solving and how is that benefiting you? Retaining employees. Extending recruiting reach to out of region areas

AU

Anonymous User

12/19/16

4 out of 5

"Great for support/training calls"

What do you like best about LiveCall? I loved that I could learn how to use different software from my own desk. What do you dislike about LiveCall? I did not have any complaints. This was east to use to connect to administrators. What problems is LiveCall solving and how is that benefiting you? upgrading software, using new systems

AU

Anonymous User

12/19/16

4 out of 5

"Great for support/training calls"

What do you like best about LiveCall? I loved that I could learn how to use different software from my own desk. What do you dislike about LiveCall? I did not have any complaints. This was east to use to connect to administrators. What problems is LiveCall solving and how is that benefiting you? upgrading software, using new systems

AP

Adam P

07/12/16

5 out of 5

"Simple solution to engage visitors"

What do you like best about LiveCall? Simplicity and ability to implement most features within couple of minutes. Little to no training required. What do you dislike about LiveCall? "Filters" such as exit intent are somewhat basic at this stage. We have not tried the enterprise version yet but the basic version has no additional features such as technical support flows and others. Recommendations to others considering LiveCall: If you are interested in a simple solution without complex ...

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AP

Adam P

07/12/16

5 out of 5

"Simple solution to engage visitors"

What do you like best about LiveCall? Simplicity and ability to implement most features within couple of minutes. Little to no training required. What do you dislike about LiveCall? "Filters" such as exit intent are somewhat basic at this stage. We have not tried the enterprise version yet but the basic version has no additional features such as technical support flows and others. Recommendations to others considering LiveCall: If you are interested in a simple solution without complex ...

Read more