8.0
Spot Score
Streamline customer communication with efficient helpdesk software.
Add to compare
Starts from $30/Month, also offers free forever plan
Log in Required to View Reviews
Filter results
Sort by :
Showing 11-20 out of 20
AA
anucha a
02/08/21
"It works fast, light, doesn't look messy, and the price is affordable."
What do you like best about Communication? It works fast, light, doesn't look messy What do you dislike about Communication? The mask design needs to be improved, and I hope the pattern is still simple. Recommendations to others considering Communication: It's worth it for the price you pay. What problems is Communication solving and how is that benefiting you? I was able to use it without spending too much time studying it and it saved me money.
AU
Anonymous User
02/08/21
"Love the product!"
What do you like best about Communication? The apps is very easy to use. Also, the installation is very simple. No matter you are a beginner or expert. Communication will fit for all. The Speed of the app is crazy, you need to try them out. What do you dislike about Communication? Using with up to 10 user will cost you more. Recommendations to others considering Communication: Definitely need to try What problems is Communication solving and how is that benefiting you? Be able to resonse to ...
Read more
PP
Pattara P
02/08/21
"Simple and Easy to user Support Solution"
What do you like best about Communication? II like the simplicity of the app. The experience so far has been very smooth. I set up my inbox and knowledgebase within minutes. Now I can centralize the support channels for my customers. Plus I can have custom domains for my knowledge base as well. What do you dislike about Communication? Knowledgebase can definitely be improved. I am not a fan of the current knowledgebase style as it is too simple. So simple that it looks unprofessional. I ...
Read more
AA
anucha a
02/08/21
"It works fast, light, doesn't look messy, and the price is affordable."
What do you like best about Communication? It works fast, light, doesn't look messy What do you dislike about Communication? The mask design needs to be improved, and I hope the pattern is still simple. Recommendations to others considering Communication: It's worth it for the price you pay. What problems is Communication solving and how is that benefiting you? I was able to use it without spending too much time studying it and it saved me money.
KT
Kitti T
02/08/21
"Make website feel alive!"
What do you like best about Communication? After setting on my website, it help me communicate with my client easier. The chat process is fast. On app they show time when client start typing and show how much time they waiting for reply. I can assign and tag who responded, it very helpful on tracking process. Easy to create Knowledge Based Document too. What do you dislike about Communication? I like least about the look, it will be better if they have more beautiful template. And if the ...
Read more
AU
Anonymous User
02/08/21
"Love the product!"
What do you like best about Communication? The apps is very easy to use. Also, the installation is very simple. No matter you are a beginner or expert. Communication will fit for all. The Speed of the app is crazy, you need to try them out. What do you dislike about Communication? Using with up to 10 user will cost you more. Recommendations to others considering Communication: Definitely need to try What problems is Communication solving and how is that benefiting you? Be able to resonse to ...
Read more
SR
Suttichai R
02/07/21
"The system is very fast."
What do you like best about Communication? The system is very fast I can combine clients to answer questions in one place. What do you dislike about Communication? The price is not cheap Sometimes, if I have to change the domain name, several steps have to be taken. What problems is Communication solving and how is that benefiting you? I work with my teammates much faster.
SR
Suttichai R
02/07/21
"The system is very fast."
What do you like best about Communication? The system is very fast I can combine clients to answer questions in one place. What do you dislike about Communication? The price is not cheap Sometimes, if I have to change the domain name, several steps have to be taken. What problems is Communication solving and how is that benefiting you? I work with my teammates much faster.
KM
Kevin M
11/26/20
"A small business must have!"
What do you like best about Communication? For my small web agency, I need an application that allowed communication between me and my team with some customer sided interactions as well. The shared inbox feature of Communication is perfect for this. All of the features aren't released yet but once I setup my self-hosted SMTP, I was able to send a reply to tickets/emails using my business email. My freelancer was able to see the customer ticket on the same dashboard, this keeps the entire ...
Read more
KM
Kevin M
11/26/20
"A small business must have!"
What do you like best about Communication? For my small web agency, I need an application that allowed communication between me and my team with some customer sided interactions as well. The shared inbox feature of Communication is perfect for this. All of the features aren't released yet but once I setup my self-hosted SMTP, I was able to send a reply to tickets/emails using my business email. My freelancer was able to see the customer ticket on the same dashboard, this keeps the entire ...
Read more