Listrak Reviews in January 2025: User Ratings, Pros & Cons

"Great Service and Great Team at Listrak"

What do you like best about Listrak? The segmentation tools for their email marketing What do you dislike about Listrak? Not a ton of segmentation tools for SMS at the moment What problems is Listrak solving and how is that benefiting you? Ability to target specific audiences based on browsing behavior

"Great Service and Great Team at Listrak"

What do you like best about Listrak? The segmentation tools for their email marketing What do you dislike about Listrak? Not a ton of segmentation tools for SMS at the moment What problems is Listrak solving and how is that benefiting you? Ability to target specific audiences based on browsing behavior

"Marketing Analyst"

What do you like best about Listrak? Listrak allows me to draft and schedule our email and SMS marketing. What do you dislike about Listrak? I wish I could access Listrak on my tablet or cellular device. What problems is Listrak solving and how is that benefiting you? Drafting email templates to be used for email marketing and scheduling messages, as well as SMS marketing.

"We have had an excellent experience migrating to the Listrak platform"

What do you like best about Listrak? I feel Listrak's customer service and account management far exceed most ESP's. They are very responsive and work to accommodate your business as needed. What do you dislike about Listrak? Currently, I do not have a downside to list at this time. What problems is Listrak solving and how is that benefiting you? Listrak will host not only our email marketing, but also our sms marketing, and mobile app push notifications. Separate sources previously managed ...

"Email Marketing and SMS Manager"

What do you like best about Listrak? Thir customer service is very responsive and helpful. What do you dislike about Listrak? I wish their SMS feature had more capabilities. What problems is Listrak solving and how is that benefiting you? Cleaning up files.

"Email Marketing and SMS Manager"

What do you like best about Listrak? Thir customer service is very responsive and helpful. What do you dislike about Listrak? I wish their SMS feature had more capabilities. What problems is Listrak solving and how is that benefiting you? Cleaning up files.

"Great ESP for high volume ecommerce companies & SMS"

What do you like best about Listrak? Listrak always delivers emails to inboxes. Over the multiple years we've been a client there have been ZERO concerns with deliverability. That is such a core and necessary requirement for an ESP. Their recent addition of SMS has opened up a whole new marketing aspect for our store. We've loved manging both email and SMS in one platform. What do you dislike about Listrak? Listraks admin area can be a bit confusing and challenging to navigate. It has ...

"A robust platform with room for improvement"

What do you like best about Listrak? Intuitive user interface All essential requirements are met What do you dislike about Listrak? Limitations when localizing Limitations in user data available Limitations in previewing on multiple devices What problems is Listrak solving and how is that benefiting you? We are able to target contacts with both automated and campaign sends; whilst providing targeted content through segmentation and audiences. This allows us to ensure content is relevant and ...

"Super Helpful Managers and Support"

What do you like best about Listrak? We have a fantastic Account Manager who is incredibly thorough in our monthly meetings and offers helpful strategy tips, both for immediate results and longer-ranging goals/projects. Any time we've had to contact support, they've been incredibly helpful and responsive. What do you dislike about Listrak? Not really a downside exactly, but how successful strategy depends a lot on the account manager. Our current account manager is fantastic! What problems ...

"Great email partner"

What do you like best about Listrak? Beyond the platform being simple and easy to use, the team members from Listrak we partner with are absolute superstars! The platform is clear to use and very straightforward. If I ever have any issues, our reps are always there to jump on a call and help out, which is beyond valuable in any partner we use. Additionally, the team is always checking in on our goals to align and see how we can further leverage the capabilities of the platform to meet said ...