8.9
Spot Score
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Listrak offers custom pricing plan
Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more
Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.
Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.
Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.
Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.
Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.
SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.
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AU
Anonymous User
08/04/23
"ecommerce coordinator"
What do you like best about Listrak? I like how easy the composer, drag and drop, feature is. I also like the live chat so i am able to ask short questions and get immediate answers. What do you dislike about Listrak? The item I dislake the most about Listrak is the long turn-around when tasks are escalated to support when our AM can't move foreward. We are also on pacific time, so unfortunately, at 3pm we are unable to connect listrak. What problems is Listrak solving and how is that ...
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CF
Carthy F
08/04/23
"The communication, organization & responsiveness of Listrak + the SMS implementation was outstanding"
What do you like best about Listrak? In addition to excellent account management, the Listrak team offers so many great services and ideas to help grow your business. We are in the early stages of the SMS program and we're already seeing great results. What do you dislike about Listrak? Navigating the Listrak portal can be overwhelming at times but the more time I spend in it, the better it gets. The help section and support team can usually help quickly when there is a question. What ...
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AM
Ashley M
07/07/23
"Listrak Experience"
What do you like best about Listrak? The personal support and attention to your success is top notch! What do you dislike about Listrak? There are minor system glitches that can make the experience somewhat cumbersome, but always easily fixable. What problems is Listrak solving and how is that benefiting you? Ecom revenue has been healthy since using Listrak.
AM
Ashley M
07/07/23
"Listrak Experience"
What do you like best about Listrak? The personal support and attention to your success is top notch! What do you dislike about Listrak? There are minor system glitches that can make the experience somewhat cumbersome, but always easily fixable. What problems is Listrak solving and how is that benefiting you? Ecom revenue has been healthy since using Listrak.
BT
Bob T
06/07/23
"Cultivating customer relationships"
What do you like best about Listrak? Listrak allows us to have an ongoing conversation with our customer base. Using strategic recipes, we can segment and personalize our messaging, ensuring we have the right communication in front of the customer. What do you dislike about Listrak? The only "dislike" I have about Listrak is that we are under-utilizing it. What problems is Listrak solving and how is that benefiting you? Listrak allows us to automate communications with customers who have ...
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BT
Bob T
06/07/23
"Cultivating customer relationships"
What do you like best about Listrak? Listrak allows us to have an ongoing conversation with our customer base. Using strategic recipes, we can segment and personalize our messaging, ensuring we have the right communication in front of the customer. What do you dislike about Listrak? The only "dislike" I have about Listrak is that we are under-utilizing it. What problems is Listrak solving and how is that benefiting you? Listrak allows us to automate communications with customers who have ...
Read more
DS
David S
06/02/23
"Listrak’s email, SMS, & GXP continues to grow our business"
What do you like best about Listrak? We currently use email, sms, and Listrak's GXP solution to grow our business. We have series of broadcasts sends, automated campaigns, triggers, behavioral banners and more. SMS is our fastest growing channel at the moment and continues to grow WoW and MoM as we build out automation and segmentation for this channel. My favorite part about Listrak is that they regularly meet with our team and consult and provide expertise to ensure we are meeting and ...
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DS
David S
06/02/23
"Listrak’s email, SMS, & GXP continues to grow our business"
What do you like best about Listrak? We currently use email, sms, and Listrak's GXP solution to grow our business. We have series of broadcasts sends, automated campaigns, triggers, behavioral banners and more. SMS is our fastest growing channel at the moment and continues to grow WoW and MoM as we build out automation and segmentation for this channel. My favorite part about Listrak is that they regularly meet with our team and consult and provide expertise to ensure we are meeting and ...
Read more
AU
Anonymous User
06/02/23
"Very Happy with Listrak"
What do you like best about Listrak? It's straightforward to set up & schedule sends. Account managers are always looking for ways to drive more demand. Support is very responsive and helpful. Overall, the experience has been immeasurably better than our previous email platform. What do you dislike about Listrak? Thinking "right" about segmentation language takes a minute. (It clicks. Then it's gone. Then you have to think it through again.) Maybe a more "plain English" model? What problems ...
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VP
Vasilis P
05/25/23
"Listrak"
What do you like best about Listrak? Listrak enables you to segment your customer base based on various attributes and behaviors. This segmentation empowers you to send highly targeted messages and promotions to specific customer groups, resulting in increased relevance and engagement. What do you dislike about Listrak? While Listrak offers integrations with popular e-commerce platforms and other marketing tools, there might still be limitations or difficulties when integrating with certain ...
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