ListenFirst Reviews in January 2025: User Ratings, Pros & Cons

"ListenFirst provides an easy way to aggregate and analyze social content performance"

What do you like best about ListenFirst? Ability to look at performance of content across multiple social platforms, competitive analyses and paid campaign tracking. What do you dislike about ListenFirst? Performance ranking on engagement rates outside of aggregate performance totals. Lack of depth in influencer analysis and follower analysis. Recommendations to others considering ListenFirst: ListenFirst provides one of the best holistic views of social content performance. The ability to ...

"Exhibitor Partnerships review"

What do you like best about ListenFirst? We're very pleased to have used ListenFirst for our social tracking needs. It's very comprehensive and user-friendly - and cuts down our research time drastically! What do you dislike about ListenFirst? It may be on our servers at work, but it can get very slow. I also think it would be super helpful to have video views calculated on the social page rundowns, instead of just clicking each video link to find the views. Last, I'd love to be able to ...

"Excellent Client Experience with ListenFirst"

What do you like best about ListenFirst? I've worked with Nicole Yoon for over a year now and she has really become part of the team. She's done a great job with all of our complicated reporting (BBC vs BBCA) and presents weekly to the Marketing, Social, and Research teams. What do you dislike about ListenFirst? There have been a few errors in how programming is coded in the industry portal - specifically genre/or first run. We often will filter on these specific buckets for a press claim ...

"First impressions of ListebFirst"

What do you like best about ListenFirst? As a new user, I think the client support is really great. I also like seeing the different reports the insights group shares so we can get an idea of what the tool is capable of. What do you dislike about ListenFirst? The user interface could be more intuitive. Also, small sample sizes make it difficult to cut data in different ways. Its difficult to make sense of all the different metrics and when to use what. What problems is ListenFirst solving ...

"Top Notch Social Analytics Tool!"

What do you like best about ListenFirst? Ease of use, great customer support, excellent insights! What do you dislike about ListenFirst? Limited availability of some data, lack of self service in some instances, inability to download data across platforms. Recommendations to others considering ListenFirst: Identify your needs and KPIs to effectively partner with LF What problems is ListenFirst solving and how is that benefiting you? Being able to easily track owned pages as well as keep an ...

"Easy to use, all-in-one social analytics/listening platform"

What do you like best about ListenFirst? ListenFirst allows us to only use 1 platform for social analytics and listening. Prior to using ListenFirst we used multiple social vendors for different types of social insights. ListenFirst is a much more efficient way to access that same data. What do you dislike about ListenFirst? Some of the data like demographics can't be exported. What problems is ListenFirst solving and how is that benefiting you? We use ListenFirst for various business ...

"Very nice company to work with"

What do you like best about ListenFirst? I like that the network reps are fast to respond, answer questions, and pull together decks regarding specific questions we have around a show. What do you dislike about ListenFirst? Methodology seems strange for some metrics. Recommendations to others considering ListenFirst: Very interesting metrics and there are a lot of ways to look at the data. However, it can be hard to interpret. Luckily the support teams are helpful. What problems is ...

"Dashboard helpful for international digital marketing"

What do you like best about ListenFirst? That it's easy to maneuver, especially with our hundreds of pages ingested - but it's simple and easy to find what I need. What do you dislike about ListenFirst? It's obviously harder to use with multiple languages in each page; it'd be great to be able to tag specific pieces of content, even if it's in different languages Recommendations to others considering ListenFirst: Be specific with what you need and they can help implement What problems is ...

"Ease of use and Insightful"

What do you like best about ListenFirst? I love that you can see clear follower insights for the content as well as the content engagement that the posts drive. The ability to find and identify top followers to use as brand advocates is a great feature as well. Another feature that is great is the Story Runner and how you can compare engagement and brand measurement pre and post your campaign flight. What do you dislike about ListenFirst? There isn't much that I dislike about the product at ...

"I love ListenFirst"

What do you like best about ListenFirst? The team at ListenFirst truly feels like an extension of our in-house team. They are always punctual, cheerful, and a delight to work with. What do you dislike about ListenFirst? Nothing! Honestly nothing, they're great. What problems is ListenFirst solving and how is that benefiting you? I use ListenFirst for all of my internal reporting analytics and it's very easy to use. I love working closely with them to suggest additional features they might ...