9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 81-90 out of 1417
JP
Jeff Postage
01/28/24
Love how easy they are to talk to and…
Love how easy they are to talk to and are very helpful with any questions I have.
RF
Ramiro Fernandez
01/28/24
EXCELLENT HELP
Date of experience: January 29, 2024
CL
Chris Lomax
01/26/24
My experience with Michael was great
My experience with Michael was great, he was able to help across multiple services and integrations. Was very responsive and helpful from the start of on-boarding all the way through. I am confident our support will be there as we go live and into our initial months.
A&
Allen & Benjamin
01/25/24
Great customer experience !
Date of experience: January 25, 2024
JS
James Seymour
01/24/24
The customer experience and on boarding…
The customer experience and on boarding with the team at Lightspeed has been great. Their effective communication and organization has helped my business transition go smoothly.
SV
Stef van den Brandt
01/24/24
He was thinking with me
Date of experience: January 25, 2024
DD
Dries De Crop
01/24/24
Great service
Great service, friendly staff, very helpfull and on poit.
SS
Sukhpal Sodhi Singh
01/23/24
It was quick help
It was quick help, answered the call quickly and solved it.
J
Jerome
01/23/24
Kimberly was a great help
Kimberly was a great help! Extremely responsive in resolving an issue with an order that we had placed.
S
Siva
01/22/24
the support team is awesome
the support team is awesome. they know what they for and have multi-domain knowledge.
