9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 181-190 out of 1417
AH
Aster Herlina Prajogo
12/18/23
Marvin have done a good job
Marvin have answer my emails in a reasonable time and have solved all my problems. I really appreciate it.
M
MATTHEW
12/18/23
Lightspeed Digital Marketing Services (DMS) are fantastic!
Our experience with the Lightspeed Digital Marketing Services team and platform has been spectacular from day 1. Justin Kuzmicki, Andrei Sergo and Mercedes Di Lena have all been phenomenal to work with directly in reaching our goals with our website enhancements, digital marketing campaigns and strategies, and have driven tangible and measurable results to the bottom line in the last 8 months working with them. They are a team of true professionals and are amazing to work with!
CC
Cahlee Cook
12/18/23
Amazing Assistance
I use Vend/Lightspeed as an admin alongside Xero. Whenever I have had issues (it is not communicating to Xero correctly etc) they have always persisted in making sure the issue is fixed which is much appreciated. A very helpful and friendly support team!
TW
Terry White
12/18/23
Sammy was able to direct me to the…
Sammy was able to direct me to the correct way of retrieving a gift card in circulation
MG
Mexiland Geneva
12/17/23
Bon service
Date of experience: December 18, 2023
TG
Tena Goodman
12/17/23
My experience so far
My experience so far, was made amazing by this wonderful employee named Jordan! He made me feel so at ease and understood my age and tech problems would be an issue! He has gone above and beyond to make my experience an easy one!! I trust him and Lightspeed to help with all my needs. Thank you
YV
Youri Vandenberghe
12/17/23
Katrien Segers guided us sublimely
Katrien Segers guided us sublimely. She first listened carefully to our needs at Les Cabanes d'Ostende. And then she suggested something that drastically improved the operation of our Honesty Shop. Thank you very much, Katrien
C
Consumer
12/17/23
HOW DO I START (JASON MOK)
How do I start, I don’t usually write reviews. I had arrived late to the meeting due to dropping my car for a service. Jason was still in the meeting, waiting, which was very gentleman of him. When it came towards the setting up, he made everything look very easy. Previously I was with Epos and I had spoken to numerous technicians which made everything so difficult. Jason made it look like a kid could set this up, that’s how good he was. He even worked through his lunch time to complete ...
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EM
Edisa Morina
12/15/23
This agent was the only one to solve my…
This agent was the only one to solve my problem after trying 2 others who disconnected with me nickson t was the ine to help me Thanks
PS
Pat Shaw
12/14/23
Marvin's The Man
Marvin was very helpful to explain the new domain migration and made is simple to understand. Thank you very much.