9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 171-180 out of 1417
AO
Adriana Ozarkiv
12/19/23
Professional
Date of experience: December 20, 2023
SB
Sue Burrill
12/19/23
Liju was very helpful in his efforts to…
Liju was very helpful in his efforts to resolve our issue.
KA
Kelli Aguirre
12/18/23
Nicks on was very quick to fix my…
Nicks on was very quick to fix my problem. The check itself didn’t reflect the payment, so we were unable to input the tip. He helped with both the closing and tip on the check. Making it so we could do a proper check out.
BC
Ben Connal
12/18/23
Jean-Serge was great
Jean-Serge was punctual, efficient and very helpful with my questions. I’m confident from here on that if I need any help with any Lightspeed issues he can help.
DV
Dirk Van Gompel
12/18/23
the real power of lightspeed
great product, but at least as important as the product itself are the people behind it! I'm working with Ilse for many years now and even when I think something is impossible... she can make it work. That's the real power of lightspeed!
MC
Mr Charles Devlin
12/18/23
Jason Mok
Concise and clear and got through content in an efficient manner
IP
Inzu Pâtisserie
12/18/23
Service client au top !
Date of experience: December 19, 2023
K
Kathy
12/18/23
Dey was so helpful I have had 4 other…
Dey was so helpful I have had 4 other people trying to help with my printer issue and nobody could figure it out. But Dey is the first one to suggest putting the USB in and BAM it worked. Thank you so much this has not worked for 2 weeks.
U
Uly
12/18/23
Jessica CSR all star! *****
Had a difficult technical problem to solve and Jessica Fabella understood my issue straight away and was very knowledgeable and helpful. ***** Thanks for your help Jess! You are appreciated. Side note: implementation of lightspeed payments with Retail R in manager mode is still lacking, there is no way for me to use lightspeed payments on iPad because of this bug. Tried installing lightspeed payments two years in a row with no success. I can't believe I had to ask for a feature request for ...
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NF
Nathen Furlong
12/18/23
Customer Service is always exceptional…
Customer Service is always exceptional with Vend. Big thanks to Adam for extra mile help.
