9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 151-160 out of 1417
JS
Joseph Samuels
12/26/23
John was incredibly helpful in…
John was incredibly helpful in restoring items that I accidentally deleted!
SM
Somya Mridul
12/26/23
It was easy to understand and amine…
It was easy to understand and amine helped alot! thanks
P
Phil
12/26/23
Great Experience with Amin
Great Experience with Amin, perfect French and English, very good training.
SM
Store Moona
12/26/23
Thanks to Marvin in helping us to solve…
Thanks to Marvin in helping us to solve a long term discount stacking issue. He is patient and worded the instructions in a way we can understand. Very helpful thank you!
BE
Belle E
12/26/23
I wasn't able to sign into my account…
I wasn't able to sign into my account and tried several times to change password. Was successful with Nickson's help
A
adam
12/25/23
Bulelani 'Kobe' Tiya was very helpful…
Bulelani 'Kobe' Tiya was very helpful in figuring out what the problem was.
S
Scott
12/22/23
Five Stars for Apple!
I'd had ticket# 991633 open with the help team for over 20 days with no progress and barely any updates despite me emailing Marjohn numerous times. The issue was preventing me from providing an accurate statement to my customers and in turn impacting me financially as it was delaying account payments. I got onto Apple via the help chat as I was frustrated with the delay and she sorted the issue in around 20 minutes. She was polite, happy to help and didn't just blame the accounting platform ...
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MS
Mr Spark
12/21/23
Lightspeed training
Communication has been great from the initial enquiry. The team took the time to understand our business requirements and ensured the training was focused to our requirements. Additional queries following the training were dealt with promptly - the answers providing solutions for us. Maddy ensured we had the information we needed and even dealt with queries while off work - great service !!
PS
PDX Store
12/21/23
Marvin <33
Marvin was so lovely to chat with! Super quick and helpful :))
E
Edwin
12/20/23
good service
Date of experience: December 21, 2023
