9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 141-150 out of 1417
N
NZDSS
12/28/23
Amazing customer service!
Amazing customer service! We put a message through their help text chat and were initially greeted by the AI which couldn't quite help provide an answer to our question, so when we asked to speak to a person it only took a couple of minutes and we were greeted with Joy who was very helpful and assisted us perfectly with answering our said question.
SP
Sharita Patel
12/28/23
Victoria
Victoria, took the time to understand and help me!
TJ
The Jewel Box. Inc
12/28/23
Time and patience of Anemone and taking…
Time and patience of Anemone and taking the time to find an answer!
JH
Jill Heppenheimer
12/28/23
William was proficient and responsive
William helped me fairly quickly. He was proficient and responsive.
JB
Jongseung BAE
12/28/23
Amine provided me a good overview and…
Amine provided me a good overview and explanation on how the set up should be done. thanks!
RM
Richard Matthew
12/27/23
Informative and very patient and very…
Informative and very patient and very helpful.
JJ
James Johnston
12/27/23
Issue resolved promptly
Samantha Izabelle Acong was very helpful with an issue we recently had. She understood the issue straightaway and was able to provide the full solution within her first response back to us. This allowed us to resolve this within a matter of hours, rather than going back-and-forth and taking longer. Thanks Sam!
KG
Kierra G
12/27/23
Very informative and helpful
Very informative and helpful answers that solved the issue I was having.
WB
William Brosius
12/27/23
He completed my request in a timely…
He completed my request in a timely fashion
EJ
Ernest J. Elisher II
12/27/23
Lightspeed Chat Assistance
Anytime I ever need to chat to resolve a problem, the team is super quick to respond. When dealing with any tech issue, they thoroughly walk me through how to solve it and I am never left with any questions. Although it is via chat, I can always feel they truly care about helping me in any way.
