9.1
Spot Score
Revive your restaurant with contactless technology.
Add to compare
Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Log in Required to View Reviews
Filter results
Sort by :
Showing 131-140 out of 1417
NR
Normans Restaurant
01/02/24
Jason
Jason was great when on boarding us to Lightspeed K series. He walked us through everything and was always available to talk and show us through how to use it. No problem was to great or small.
CJ
Colton Jackson
01/01/24
Mac Burbidge - Implementation
Mac was helpful in all aspects of the implementation process. The transfer process from our prior system was simple and the willingness to help us figure out minor issues with the implementation was apparent. We have enjoyed the upgrade to our POS system as we move into the busy golf season.
JS
Jason Severson
12/31/23
Customer Service was very easy to work with and very helpful.
Working with the team during setup was very easy and informative. They are fast with their response to any questions that arose and very knowledgeable.
BR
Brent Robinson
12/31/23
The entire team has been awesome from…
The entire team has been awesome from purchasing to training has been excellent so far.
DH
Dorien Houben
12/30/23
Katrien was very helpfull!!!
Date of experience: December 31, 2023
RS
Robbert Slagman
12/29/23
Lightspeed equipment was perfect and…
Lightspeed equipment was perfect and very helpful people online
TC
The Cotswold Grooming Co
12/29/23
The structured support and one on one…
The structured support and one on one training sessions provided by Josephine were excellent. It's really helped me have a full understanding of the system and enabled me to get set up and started maximising all the features that will benefit my business. Josephine was very responsive carrying out tasks and answering queries quickly.
N
NZDSS
12/28/23
Amazing customer service!
Amazing customer service! We put a message through their help text chat and were initially greeted by the AI which couldn't quite help provide an answer to our question, so when we asked to speak to a person it only took a couple of minutes and we were greeted with Joy who was very helpful and assisted us perfectly with answering our said question.
A
Alice
12/28/23
Efficacité face à mes questions
Date of experience: December 29, 2023
TJ
The Jewel Box. Inc
12/28/23
Time and patience of Anemone and taking…
Time and patience of Anemone and taking the time to find an answer!
