spotsaas-logo
Get Listed

9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in April 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

Add to compare

Starts from $69/Month

Request a Quote

LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 121-130 out of 1417

RB

Remco Babay

01/11/24

5 out of 5

Peter put in his best efforts to solve…

Peter put in his best efforts to solve some errors made by other team members to get me online as soon as possible. Went after other departments to sort me out. Well done.

K

Katharina

01/11/24

5 out of 5

Very quick response and thorough answer

Date of experience: January 12, 2024

VB

Virginie Beauvois

01/10/24

5 out of 5

Very helpful

Very helpful, patient & understanding

JS

Joeke Sondorp / café mint

01/10/24

5 out of 5

Great service

Great service! Check if we need more information or help.

JV

Joachim Van Vlasselaer

01/10/24

4 out of 5

Very friendly!!!

Date of experience: January 11, 2024

ML

Matt Li

01/09/24

5 out of 5

Thank you for fast feedbacks and been…

Thank you for fast feedbacks and been really helpful always!

KV

Koen Volckaerts

01/09/24

5 out of 5

Fast service

Thanks for the support!

JV

Janine Vissia

01/08/24

5 out of 5

The company understands my problem and…

The company understands my problem and they solve it

SC

Sawsan Camco

01/03/24

5 out of 5

Mark was very helpful

Mark was very helpful, so patient and went beyond in his service today to make sure my issue was resolved! Thank you Mark

BL

Barbara Lauberth

01/02/24

5 out of 5

AMAZING

AMAZING! Answered all my questions with grace and kindness! Thank you! Was wonderful and helpful to work with.