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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in April 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 101-110 out of 1417

PS

Poornima Srinivas

01/18/24

5 out of 5

Very responsive and give the…

Very responsive and give the information needed. Understands the needs and acts as per

RD

Ron Doelman

01/18/24

5 out of 5

De service!

Date of experience: January 19, 2024

CC

Cenk Cicek

01/18/24

5 out of 5

Very professionell Support to Customer

Very professionell Support to Customer. Highly appreciated.

JB

Jeff Brohman

01/18/24

5 out of 5

K-Series location launch

Arielle was a massive help training my staff and myself on the ins and outs of k-series! Couldn’t have done it without her.

PS

Pixie Store

01/18/24

5 out of 5

Helpful and pleasant contact moment.

Helpful contact moment. Pleasant conversation and clear directions. Real interest in the company and the questions being asked. After the call, all the hardware worked as a charm.

SO

Scott Oatman

01/18/24

5 out of 5

Mac has been fantastic!

Mac has been setting up a POS system for our soon to be opened Golf and Multi-Sport Simulator Center. Even though some of our needs are unique, Mac has been great at understanding our goals, anticipating our needs, and creating a system that will help us succeed!

PS

Poornima Srinivas

01/18/24

5 out of 5

Very responsive and give the…

Very responsive and give the information needed. Understands the needs and acts as per

RD

Ron Doelman

01/18/24

5 out of 5

De service!

Date of experience: January 19, 2024

CC

Cenk Cicek

01/18/24

5 out of 5

Very professionell Support to Customer

Very professionell Support to Customer. Highly appreciated.

JB

Jeff Brohman

01/18/24

5 out of 5

K-Series location launch

Arielle was a massive help training my staff and myself on the ins and outs of k-series! Couldn’t have done it without her.