Lightico eSignature Reviews in April 2025: User Ratings, Pros & Cons

"Amazing"

What do you like best about Lightico? Easy of use, a lot easier for customers and makes it easier too communicate details with our customers What do you dislike about Lightico? Literally nothing at all, the service is amazing What problems is Lightico solving and how is that benefiting you? Call handling time, complaints as we know all terms and conditions have been sent out

"Amazing"

What do you like best about Lightico? Easy of use, a lot easier for customers and makes it easier too communicate details with our customers What do you dislike about Lightico? Literally nothing at all, the service is amazing What problems is Lightico solving and how is that benefiting you? Call handling time, complaints as we know all terms and conditions have been sent out

"Looks good so far"

What do you like best about Lightico? ease of use once used a few times seems good. What do you dislike about Lightico? took a little while to get used to compared to our old system Recommendations to others considering Lightico: have a bit of practice before making the full switch to ensure ease of transition What problems is Lightico solving and how is that benefiting you? we used to have recorded recaps we would do at the end of the call. This has sped up the process as they took a while ...

"Very easy and straight forward to use making my life alot easier"

What do you like best about Lightico? The easy to use and the time it saves... What do you dislike about Lightico? the only thing i dont like is the amount of products that their are to choose from in the drop down menu. What problems is Lightico solving and how is that benefiting you? I have realised that it is making my job twice as fast and alot easier.

"a very efficient and effective service"

What do you like best about Lightico? i think the speed of how the information is past to the customer and how it is accepted straight away from the customer end . it enables a quick and easy experience with the customer and improves the customers journey with bt What do you dislike about Lightico? i would maybe say the interface needs a more cleaner look and maybe a easier set up What problems is Lightico solving and how is that benefiting you? customer satification and customisation of ...

"a very efficient and effective service"

What do you like best about Lightico? i think the speed of how the information is past to the customer and how it is accepted straight away from the customer end . it enables a quick and easy experience with the customer and improves the customers journey with bt What do you dislike about Lightico? i would maybe say the interface needs a more cleaner look and maybe a easier set up What problems is Lightico solving and how is that benefiting you? customer satification and customisation of ...

"Lightico Suitability Review"

What do you like best about Lightico? It is concise and efficient, removes a lot of the time consuming elements. Summarises the package well and in an easy to read format for the customer. What do you dislike about Lightico? Customer's need access to e-mail or mobile number in order for it to be effective. What problems is Lightico solving and how is that benefiting you? Customer's are happier to read and click through then have terms and conditions , read at them. It allows us advisors ...

"Fab system"

What do you like best about Lightico? Lightico has just been introduced to Plusnet. i am very pleased with how the system works, also how easy it is to use for the advisers and the customers its quick its easy and they can also take more calls as they are not reading all the terms and conditions. fab system. What do you dislike about Lightico? Getting used to it has taken some time but all good now and very quick to use. Recommendations to others considering Lightico: Use it don't afraid ...

"Fab system"

What do you like best about Lightico? Lightico has just been introduced to Plusnet. i am very pleased with how the system works, also how easy it is to use for the advisers and the customers its quick its easy and they can also take more calls as they are not reading all the terms and conditions. fab system. What do you dislike about Lightico? Getting used to it has taken some time but all good now and very quick to use. Recommendations to others considering Lightico: Use it don't afraid ...

"Lightico Time saver"

What do you like best about Lightico? The time it saves with me not having to read out terms and conditions with each customer What do you dislike about Lightico? Only little things tweaks like how smooth the journey is for the customer i'm having to spend time on hold whilst i get used to the sysytem Recommendations to others considering Lightico: Use it it's a time saver and increases customer experience What problems is Lightico solving and how is that benefiting you? It's a smoother end ...