Lightico eSignature Reviews in April 2025: User Ratings, Pros & Cons

"Very useful"

What do you like best about Lightico? Quick and easy to use, easy for customer to review package. What do you dislike about Lightico? Not easy for older people to interact with What problems is Lightico solving and how is that benefiting you? Easier to talk to customers and give them all the details without them missing anything

"Easy Client Collaboration"

What do you like best about Lightico? What I like most about the software is that it is simple to use. I can request identification documents from clients, share program highlights and get them to e-sign all the documents in real-time while on the phone. There is little need for follow up anymore and tracking down clients for signatures. What do you dislike about Lightico? It can be frustrating when sending documents out through email that they do not always arrive or they take longer than ...

"User Friendly"

What do you like best about Lightico? The functionality of Lightico is very user friendly. The layout is easy to look at and navigate. What do you dislike about Lightico? It would be nice if you could see a confirmation that the message was delivered or read by the receiver. Recommendations to others considering Lightico: It is very user friendly and easy to navigate without formal training. What problems is Lightico solving and how is that benefiting you? Lightico is helping us to connect ...

"User Friendly"

What do you like best about Lightico? The functionality of Lightico is very user friendly. The layout is easy to look at and navigate. What do you dislike about Lightico? It would be nice if you could see a confirmation that the message was delivered or read by the receiver. Recommendations to others considering Lightico: It is very user friendly and easy to navigate without formal training. What problems is Lightico solving and how is that benefiting you? Lightico is helping us to connect ...

"Easy Client Collaboration"

What do you like best about Lightico? What I like most about the software is that it is simple to use. I can request identification documents from clients, share program highlights and get them to e-sign all the documents in real-time while on the phone. There is little need for follow up anymore and tracking down clients for signatures. What do you dislike about Lightico? It can be frustrating when sending documents out through email that they do not always arrive or they take longer than ...

"Reviewing lightico software system"

What do you like best about Lightico? It helps customers to see the journey of their new broadband deal and see how we’ve calculated it from start to finish so the breakdown for them is really handy. It also saves us reading through ts and cs in a job where we already speak a lot which is amazing What do you dislike about Lightico? Sometimes a bit fiddly. Takes a while for customers to see the documents on their screen. And if you accidentally click back it takes you out of it and you can’t ...

"Fantastically helpful software"

What do you like best about Lightico? Compliance statements are breezed through, as they're now automated, which means all the legal stuff is covered for you, calls are quicker, and it's far more personal to the customer. As a sender of communications via lightico, it's fast, efficient, the layout is perfect for what it's being used for. It's also far better for our customers who find that we talk at them a lot, rather than with them. I like the fact that you can use lightico to send things ...

"Fantastically helpful software"

What do you like best about Lightico? Compliance statements are breezed through, as they're now automated, which means all the legal stuff is covered for you, calls are quicker, and it's far more personal to the customer. As a sender of communications via lightico, it's fast, efficient, the layout is perfect for what it's being used for. It's also far better for our customers who find that we talk at them a lot, rather than with them. I like the fact that you can use lightico to send things ...

"brilliant service for both us the agent and the customer"

What do you like best about Lightico? quicker for the legal bit, customers get to interact more and it helps with NPS What do you dislike about Lightico? sometimes take a little while to find the right deal so been able to search would be a help Recommendations to others considering Lightico: use it as often as possible to get used to it, and it will then help much more with getting around it What problems is Lightico solving and how is that benefiting you? showing customers the phones and ...

"Brilliant"

What do you like best about Lightico? How easy it is for me and my customers to use What do you dislike about Lightico? Sometimes it's abit slow. When sending details customer can become impatient Recommendations to others considering Lightico: None What problems is Lightico solving and how is that benefiting you? Helps with language barriers being able to type what I'm saying really helps