Lighthouse 360 Reviews in January 2025: User Ratings, Pros & Cons

"Good Communication tools but needed to expand more"

What do you like best about Lighthouse 360+? Its ease of use and being able to communicate with patients What do you dislike about Lighthouse 360+? Too ridged in future communication not able to get time sensitive communications What problems is Lighthouse 360+ solving and how is that benefiting you? Confirming patients appointments

"Easily intuitive"

What do you like best about Lighthouse 360+? I like that the dashboard easily becomes intuitive with minimal usage. Lighthouse 360 easily allows users to easily appointment scheduling and email reminders. What do you dislike about Lighthouse 360+? The need for multiple platforms today, all with their own subscriptions and training needs, has become burdensome. I would prefer one program for ALL our needs. What problems is Lighthouse 360+ solving and how is that benefiting you? I have not ...

"Lighthouse 360 Review"

What do you like best about Lighthouse 360+? Great for communication with patients regarding upcoming appointments, unscheduled re-care and promotions. What do you dislike about Lighthouse 360+? There were not any downsides that I can recall. Recommendations to others considering Lighthouse 360+: Lighthouse 360 is a great asset to have to help run your office smoothly and efficiently. What problems is Lighthouse 360+ solving and how is that benefiting you? Saves time and money with ...

"Lighthouse was good, but not great"

What do you like best about Lighthouse 360+? Lighthouse sent automated reminders by text and email. This was the main function that we used for this service and it worked about 90% of the time. There were multiple updates in the last 2 years that caused gaps in its function which is why there could be some improvement, but it was very good when it worked. What do you dislike about Lighthouse 360+? I hated the multiple updates that caused lapses in our reminders. Also, I did not like how the ...

"Lighthouse 360 Provides Great Value for Our Practice"

What do you like best about Lighthouse 360+? LH 360 performs well in all its aspects. Customer communication and appointment confirmation specifically, is very dependable and professionally done. What do you dislike about Lighthouse 360+? At around $300/month, it is a bit pricey. What problems is Lighthouse 360+ solving and how is that benefiting you? LH 360 is very adaptable to your appointment templates and integrates nicely. When we started using it several years ago, it instantly saved ...

"Great software that helped my practice grow tremendously"

What do you like best about Lighthouse 360+? The appointment reminders is probably the best feature, because we get compliments from the patients every day. They mention how intuitive and helpful the reminders are provided two or three times before the appointment, depending on how far out it was scheduled. Very thoughtful process. What do you dislike about Lighthouse 360+? The patient newsletters could be updated or customized better, but thats about it. What problems is Lighthouse 360+ ...

"It is a good product that makes keeping in touch with clients easier."

What do you like best about Lighthouse 360+? I like that it links to open dental and you can text patients What do you dislike about Lighthouse 360+? I feel like it could be easier to use, more aesthetic What problems is Lighthouse 360+ solving and how is that benefiting you? makes contacting clients easier

"Good customer service"

What do you like best about Lighthouse 360+? Ease of communication with patients, texting is great. What do you dislike about Lighthouse 360+? Want to be able to mass text my patients who are scheduled that day. What problems is Lighthouse 360+ solving and how is that benefiting you? Getting more appointments confirmed.

"Easy to navigate"

What do you like best about Lighthouse 360+? It’s easy to navigate and helps the office stay on task. What do you dislike about Lighthouse 360+? You’re a little limited with what you can do on your website. What problems is Lighthouse 360+ solving and how is that benefiting you? How to create a new page dedicated to exercises.

"Great software"

What do you like best about Lighthouse 360+? Easy to communicate with patients, can customize with your logo and verbage, and easily interfaces with our scheduling software. What do you dislike about Lighthouse 360+? Customer support is not great-hold times are too long, and they aren’t able to add features we would like. What problems is Lighthouse 360+ solving and how is that benefiting you? Communicating easily with many patients.