Elevating libraries to new heights of success.
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LibAnswers offers custom pricing plan
LibAnswers serves as a versatile platform for libraries, offering a range of functionalities that benefit both staff and patrons. Users appreciate its intuitive interface, making it easy to interact with patrons efficiently. The ability to create different forms for various purposes and track interactions with patrons streamlines operations and aids in ...Read more
Simplifies tracking and reporting of library statistics, enhancing organizational efficiency.
Intuitive interface and features facilitate easy interpretation of data for staff members.
Enables remote reference services, providing flexibility for users and staff to engage at any time.
Versatile platform that can be used for various functions beyond chat services, increasing utility.
Website interface may appear outdated, lacking in modern design elements.
Lack of proactive notifications for new questions submitted, leading to potential delays in responses.
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Brittani S
03/21/18
"Quick Wayof Herding Cats"
What do you like best about LibAnswers? I like that this software is manipulable by everyone in an organization but can be accessed both by the workers and the users. What do you dislike about LibAnswers? There is no way to link things directly to a LibAnswer so they must be manually updated, however, that also allows for changes in multi-campus settings. What problems is LibAnswers solving and how is that benefiting you? Students can get quick answers to their library questions in a pinch ...
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AU
Anonymous User
12/12/17
"LibAnswers resource for librarians"
What do you like best about LibAnswers? It puts library research guides, reference chat functionality, etc. in one place. What do you dislike about LibAnswers? I dislike that the time stamp is defaulted to 24 hour or "military" time. What problems is LibAnswers solving and how is that benefiting you? We are using LibAnswers to help record and categorize research help questions. In addition, we use it as an access point for the admin/editor side of our research guides. It benefits us by ...
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