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LexisNexis CounselLink - New SaaS Software

LexisNexis CounselLink Reviews in January 2025: User Ratings, Pros & Cons

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LexisNexis CounselLink Reviews & Ratings

Rating Distribution

Excellent

(6)

Very Good

(5)

Good

(4)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 16

AU

Anonymous User

10/19/23

4.5 out of 5

"Counsel Link review"

What do you like best about LexisNexis CounselLink? ability to store docs in cloud. ability to move docs from email directly. What do you dislike about LexisNexis CounselLink? cost for service is high. The data pulled is sometimes not accurate. What problems is LexisNexis CounselLink solving and how is that benefiting you? ebilling from external firms as well as document storage for east of transfer.

LD

Leah D

05/16/23

5 out of 5

"Easy to use"

What do you like best about LexisNexis CounselLink? I like how easy it is to post invoices. It is also really great for getting our invoices submitted quickly, getting them reviewed and getting paid quickly. It is an easy billing platform to use. What do you dislike about LexisNexis CounselLink? I would like it better if we as a lawfirm were able to add our own matters. I do not like having to contact the client everytime we need a new matter set up. It is sometimes problematic to get ...

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TA

Tyler A

10/24/22

0 out of 5

"Outdated and inefficient"

What do you like best about LexisNexis CounselLink? I really cannot find many upsides. At least from the POV of someone submitting invoices through Counsellink. What do you dislike about LexisNexis CounselLink? Extremely slow processing times. Specifically, the fact it takes 5-10 business days for them to process an invoice. What problems is LexisNexis CounselLink solving and how is that benefiting you? None. It's created a lot more work.

AU

Anonymous User

11/23/21

5 out of 5

"Easy to Navigate , Great Results"

What do you like best about LexisNexis CounselLink? LexisNexis has been our 'go-to' website when locating clients, opposing parties in domestic cases, and our criminal defense clientele's history. We find this website very useful and enjoy all the tools they have available to us. The CounselLink specifically has made it easier for our firm to develop better integration strategies and data migration. CounselLink has given us ideas as to how to mainstream our strategies and also how to ...

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AU

Anonymous User

01/15/21

4 out of 5

"Somewhat easy to use, once you spend a little time in it"

What do you like best about LexisNexis CounselLink? Everything is laid out nicely and there are some shortcuts to make things easier. Tutorials are available as well. What do you dislike about LexisNexis CounselLink? It's confusing at first, especially getting the fee offers set up and approved. What problems is LexisNexis CounselLink solving and how is that benefiting you? We are using CounselLink to submit our time entries for a client. Rather than receive paper invoices, they want us to ...

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AU

Anonymous User

12/20/20

4.5 out of 5

"Easily program"

What do you like best about LexisNexis CounselLink? Site is very easy to navigate. I have used it for many years and this year would be the easiest What do you dislike about LexisNexis CounselLink? When you have to submit different rates for different clients- it’s a bit confusing What problems is LexisNexis CounselLink solving and how is that benefiting you? I submit invoices for clients on the site

AU

Anonymous User

12/14/20

4 out of 5

"Useful toll with amazing customer service!!"

What do you like best about LexisNexis CounselLink? Perfect program to store case notes, handle client billing and overall ease of access with client files. What do you dislike about LexisNexis CounselLink? Site is often slow and takes lots of time between actions. What problems is LexisNexis CounselLink solving and how is that benefiting you? We transitioned from paper payments to strictly using Counsellink to propel our ACH deposits. Running reports on caseloads.

AU

Anonymous User

11/05/20

5 out of 5

"LexisNexis CounselLink"

What do you like best about LexisNexis CounselLink? I like the ease of use and multiple options. It is a user-friendly tool. It is easy to navigate and contains useful options for finding what you need. What do you dislike about LexisNexis CounselLink? I have not found anything I do not like about the product. What problems is LexisNexis CounselLink solving and how is that benefiting you? Submitting invoices electronically resulting in faster turnaround.

DB

Dominic B

10/25/19

5 out of 5

"CounselLink"

What do you like best about LexisNexis CounselLink? What I like the most with CounselLink is the ease of use of the program. I like how the interface is easy to figure out even if it is your first time using it. I also like the integration of auto submission while using it with the eBillingHub. I also like the email alerts I get when the status of our invoices get through, approved, reduced, or rejected. What do you dislike about LexisNexis CounselLink? What I didlike the most about ...

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MG

Mallikarjuna G

04/08/19

2.5 out of 5

"it is a decent enough Cloud based system exclusively for Legal Business "

What do you like best about LexisNexis CounselLink? Counsellink is very simple and easy to use. What do you dislike about LexisNexis CounselLink? Counsellink has too many fields to be updated. sometime sit becomes confusing. Building an integration is also easy. Recommendations to others considering LexisNexis CounselLink: The software product is decent enough and easy to use. any one looking for solutions in Legal ebilling, this is the right solution. What problems is LexisNexis ...

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