LeaseHawk Reviews in February 2025: User Ratings, Pros & Cons

"LeaseHawk is a simplified way to review and listen to conversations you had not remembered!"

What do you like best about LeaseHawk? If I forget something someone had said, I can be reminded by reviewing it after the fact. What do you dislike about LeaseHawk? I dislike how there is not a brief description. What problems is LeaseHawk solving and how is that benefiting you? I am solving not having to call the person back if I did not remember what they said. The benefits are, you can always back up what you know you did and did not include!

"Great Service"

What do you like best about LeaseHawk? The customer service team is always helpful. What do you dislike about LeaseHawk? Not being able to add attachments or view images in emails. Recommendations to others considering LeaseHawk: Please give us the ability to attach things to the email without it being on a template. What problems is LeaseHawk solving and how is that benefiting you? Clear communication.

"wonderful"

What do you like best about LeaseHawk? I enjoy being able to pull the call detail report What do you dislike about LeaseHawk? I dislike the filter option and how you can not pull all in place What problems is LeaseHawk solving and how is that benefiting you? I find using leasehawk one can use make sure all traffic is logged

"Review for LeaseHawk"

What do you like best about LeaseHawk? Like the accountability that it holds us to. It makes us overall better as a call taker and finding the right product that best suits the client. What do you dislike about LeaseHawk? Not immediate score results which I wish was a little faster on. With faster results and reviewing it could make it easier to better the calls following that. What problems is LeaseHawk solving and how is that benefiting you? How to achieve better scores within the system ...

"Great Training Source"

What do you like best about LeaseHawk? Leasehawk is a great training tool to use for each property/management company to hit all desired points during a prospect phone call. Using this tool allows each employee to truly find out the future resident's needs and be able to gear the scheduled tour around said needs. It is also a great resource for weeding out unqualified traffic when necessary. The customer service that is evident during these conversational points varies from employees or ...

"One of the BEST software's to use!"

What do you like best about LeaseHawk? I love that I am able to connect with my residents, prospects and leads through an app that allows texting! What do you dislike about LeaseHawk? There is nothing at this time that I dislike. All concerns have been addressed and resolved. Recommendations to others considering LeaseHawk: Get this product and really utilize it ! It will make life easier. What problems is LeaseHawk solving and how is that benefiting you? Sending the guest card immediately ...

"Let The Feathers Fly!"

What do you like best about LeaseHawk? Leasehawk allows our associates to listen to calls so that they can improve their telephone skills, which in turn leads to more rentals and more revenue for the properties. This improves how they talk to people and sharpens their customer service skills. When they are on top of their game everyone wins! What do you dislike about LeaseHawk? Sometimes the scoring is off and has to be rescored. For those associates who do not take the time to listen to ...

"I love the way the system merges over to our OneSite. Makes it so easy!"

What do you like best about LeaseHawk? The prospect folders and the notifications! What do you dislike about LeaseHawk? Not being able to answer incoming calls. I play phone tag all day working from home. What problems is LeaseHawk solving and how is that benefiting you? I like being able to now know how to manage the person who views the message and being able to change it to the actual person dealing with the client.

"Efficient and easy to track"

What do you like best about LeaseHawk? Helps improving employee phone performance and follow benchmark company questions in order to generate better traffic. What do you dislike about LeaseHawk? User interface is not the most user friendly and could use some improvement Recommendations to others considering LeaseHawk: It is worth the money and helps businesses improve their performance What problems is LeaseHawk solving and how is that benefiting you? Employee performance improves with time ...

"Customer Service is AWESOME"

What do you like best about LeaseHawk? When I encounter an issue they reply within an hour. What do you dislike about LeaseHawk? I like everything nothing to dislike very helpful Recommendations to others considering LeaseHawk: Use it you will enjoy it What problems is LeaseHawk solving and how is that benefiting you? It gives our team an opportunity to review calls and make changes to overall benefit our company