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AU
Anonymous User
03/25/21
"Excellent Lead Management System"
What do you like best about LeaseHawk? User friendly format. Love to listen to calls. Reporting is great, too! What do you dislike about LeaseHawk? Nothing. There is really nothing to dislike! Recommendations to others considering LeaseHawk: So easy to use! You will love it! What problems is LeaseHawk solving and how is that benefiting you? Better able to train staff for more effective sales & closing efforts.
JV
Jen V
03/24/21
"Long Time Leasehawk Fan"
What do you like best about LeaseHawk? Leasehawk provides excellent training to help clients utilize this data packed platform to the max. The support and options to customize reports and TPA surveys has really been impactful to our organization across all levels. What do you dislike about LeaseHawk? I honestly can't think of anything that I dislike. Recommendations to others considering LeaseHawk: If you're looking for a platform that builds accountability, with consistent support, and ...
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BL
Brianne L
03/24/21
"Great way to track calls and emails"
What do you like best about LeaseHawk? The ability to search by name or phone number What do you dislike about LeaseHawk? I do not like how some fields cannot be left blank What problems is LeaseHawk solving and how is that benefiting you? We have the ability to track calls and the benefits of the system allow us to see track how many leads are we getting.
AU
Anonymous User
03/23/21
"Excellent Customer Service"
What do you like best about LeaseHawk? When I have a question about something or need to know how to do something there is always a human to talk to who is knowledgeable and helpful. What do you dislike about LeaseHawk? Nothing. I think this system is very well developed and easy to use. What problems is LeaseHawk solving and how is that benefiting you? Identifying training needs. Training staff who answers the phone.
AU
Anonymous User
03/23/21
"Property Manager"
What do you like best about LeaseHawk? The feedback that it provides is a very important learning tool. What do you dislike about LeaseHawk? The fact that one call isn't going to ever show that you've just talked to them earlier in the day and do not need to repeat all the same informational questions. What problems is LeaseHawk solving and how is that benefiting you? no huge problems. Huge benefit is self reflecting tool and training tool to help with sales
AU
Anonymous User
03/23/21
"Its easy to navigate and a great resource for the company"
What do you like best about LeaseHawk? The appointment scheduler and the contacts system which allows you to text residents What do you dislike about LeaseHawk? The system always seems to be slow and the process to mark things completed could be improved What problems is LeaseHawk solving and how is that benefiting you? Lease hawk helps to manage the amount of traffic and establish point of contact with prospects. It also helps staff to keep in contact with the current residents.
AU
Anonymous User
03/23/21
"Very user-friendly"
What do you like best about LeaseHawk? LeaseHawk is very easy to use. Everything is broken down into many categories and sub-categories. You can book appointments and move someone through the sales funnel process smoothly with no issues. The app works great on mobile devices and is very convenient when on the go and away from your desk. What do you dislike about LeaseHawk? I wasn't a fan of having to go into prospects and select all every time I logged in. I would have been nice for some ...
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MV
Maple V
03/23/21
"It is very convenient."
What do you like best about LeaseHawk? The convenience is what I like best about the system. What do you dislike about LeaseHawk? The was really not much to dislike about the program. What problems is LeaseHawk solving and how is that benefiting you? Call ratios.
BM
Brandon M
03/22/21
"Valid and Reliable data for assessing performance"
What do you like best about LeaseHawk? LeaseHawk Traditional TPA (Telephone Performance Analysis) is an outstanding tool for measuring employee telephone performance. It measures what is most important and employees with high scores achieve correlating business results with few exceptions. The scoring is conducted by well-trained individuals who apply logic and are able to understand the nuances of human communication so that nothing is missed. This results in the scoring system measuring ...
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AU
Anonymous User
03/19/21
"Love it!"
What do you like best about LeaseHawk? It really allows the user to help train themselves and other. A person can listen to a call to help with training of technical and conversational flow. What do you dislike about LeaseHawk? Thank you have to remember to put in a code to track your calls What problems is LeaseHawk solving and how is that benefiting you? I am able to have honest conversations about what works and what doesn't as we listen. It takes away the question of weather someone ...
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