Leanplum Reviews in April 2025: User Ratings, Pros & Cons

Leanplum for all your LiveOps and CRM Needs!

What do you like best? I love that Leanplum offers fantastic out-of-the-box parameters, such as Install Date, App Versions, etc, as well as functionalities that make CRM and LiveOps easy to manage. With functionalities such as Optimal Time, our LiveOps team was able to reach out to players when they're most likely to play, thereby avoiding chances of player opt-outs as well as improving CTR. What do you dislike? I wish there was a way to bulk upload Push Notifications to the system. ...

Great tool for startups!

What do you like best? Flexibility of running marketing campaigns centred around application data! What do you dislike? Needs some work around mass uploading data such as user attributes. What problems are you solving with the product? What benefits have you realized? Made it easier to do A/B testing in all our apps.

One of the best mobile CRM & ab testing tool.

What do you like best? PUSH NOTIFICATIONS InApp Notifications Analytics CSM - customer success managers Customer sopport What do you dislike? PLEASE HAVE RECURRING MESSAGE. Email marketing data reliability automated report lag and reliability slow, cometimes What problems are you solving with the product? What benefits have you realized? Customer Retention and Monetization

A comprehensive tool, with a high learning cost

What do you like best? The fact that LeanPlum allows you to target customer communication across all channels: emails, push and in-app messages. What do you dislike? The fact that LeanPlum is hard to operate: it requires a high learning cost, and the skill is difficult to convert in your future career (unless you just become a LeanPlum specialist, which is an expensive and unlikely decision). Recommendations to others considering the product: LeanPlum has great customer support, ...

Useful in short, troublesome in the long term

What do you like best? Easiness to send push notifications and create campaigns. Very easy to send messages in general. Easy to dimension experiments. What do you dislike? Lots of trouble when creating tests and assigning variables to users. Lack of flexibility when resizing tests. Lack of security when doing changes. Recommendations to others considering the product: Good tool to start, it's likely you need to move on to in house or other vendor (don't know any better one, to be ...

User-oriented platform and responsible team

What do you like best? Overall very good, the platform is user-oriented and the data breakdown by country, version etc. on dashboard is one of the best feature. The CRM team is responsible and follows up with all platform related questions or requests. What do you dislike? Sometimes the data is a bit delayed. Test in-app message and send preview is not very convenient on Android. Recommendations to others considering the product: An easy used platform for engaging users and ...

Feature rich but needs some work

What do you like best? Leanplum can do a lot of different things such as analytics, A/B testing, push notifications, emails. Once you understand how to use each of these features well enough, it's pretty easy. The iOS SDK works well and I have not noticed it causing issues or slowing down the app. What do you dislike? The UI on the dashboard is not very user friendly to use, especially for new comers to the platform. It's pretty basic, and the navigation between screens could be ...

Leanplum for all your LiveOps and CRM Needs!

What do you like best? I love that Leanplum offers fantastic out-of-the-box parameters, such as Install Date, App Versions, etc, as well as functionalities that make CRM and LiveOps easy to manage. With functionalities such as Optimal Time, our LiveOps team was able to reach out to players when they're most likely to play, thereby avoiding chances of player opt-outs as well as improving CTR. What do you dislike? I wish there was a way to bulk upload Push Notifications to the system. ...

Top tier mobile A/B testing platform

What do you like best? Solid A/B testing capabilities beyond pricing. Once you configure the specific variables you want to test in your app, the test setup is simple and measurement is easy to track. Additionally, Leanplum includes the native ability to measure a UX change on a particular behavior and also see the impact on other user behaviors outside of your specific goal. Segmentation and targeting capabilities are first-class. It's so simple to create segments as wide or narrow as ...

Great service, great support

What do you like best? The way the whole SDK works is really good, it is simple and normally the documentation it is simple and easy to follow. But the few times I needed support, that has been the best I had so far. What do you dislike? When going to the Unity SDK I do not like that some times the compability are not so accurate among what version of Unity-XCode things like that. What problems are you solving with the product? What benefits have you realized? We use it mostly ...