9.3/10
Spot Score
Driving mobile engagement, one insight at a time.
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EL
Erik L
12/11/19
Feature rich but needs some work
What do you like best? Leanplum can do a lot of different things such as analytics, A/B testing, push notifications, emails. Once you understand how to use each of these features well enough, it's pretty easy. The iOS SDK works well and I have not noticed it causing issues or slowing down the app. What do you dislike? The UI on the dashboard is not very user friendly to use, especially for new comers to the platform. It's pretty basic, and the navigation between screens could be ...
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JD
Josh D
12/10/19
Reviewing Leanplum
What do you like best? the ability to connect direclty to users quickly What do you dislike? The integration was more challenging than we anticipated. Recommendations to others considering the product: Ask detailed questions about the integration process What problems are you solving with the product? What benefits have you realized? We're able to feed people more affordably and are about to scale significantly. We've spent less labour hours on sending out notifications and ...
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IC
Internal Consultant in Package/Freight Delivery
12/09/19
One of the most powerful customer engagement platform
What do you like best? Fully integrate with our app which allows us to deeply play with customer behaviour to engage them accordingly What do you dislike? Support from CSM is unlike what we expeicne with another marketing tech platform we use before as they always find answers for us without us submitting support ticket ourselves Recommendations to others considering the product: If you are looking for a powerful tool that can play with your customer behaviour and engage them, you ...
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UI
User in Automotive
11/04/19
Leanplum Review
What do you like best? The ability to find linked accounts by the device. What do you dislike? The inconsistency of it actually linking devices. What problems are you solving with the product? What benefits have you realized? Locating fraudulent accounts by linking them by the device.
07/23/19
PM working with Leanplum
What do you like best? Leanplum has many functions under one roof. What do you dislike? It can be hard to find everything in LP. Recommendations to others considering the product: It's good but hard to use. What problems are you solving with the product? What benefits have you realized? Messaging, A/B Testing, User Analysis
UI
User in Banking
07/23/19
PM working with Leanplum
What do you like best? Leanplum has many functions under one roof. What do you dislike? It can be hard to find everything in LP. Recommendations to others considering the product: It's good but hard to use. What problems are you solving with the product? What benefits have you realized? Messaging, A/B Testing, User Analysis
07/26/18
Not a bad software
What do you like best? We particularly like the fact that one can utilize push notifications, Email, In-app messages seamlessly. What do you dislike? There hasn't been anything to dislike using this software What business problems are you solving with the product? What benefits have you realized? We solve the problem of getting referred customers to become paying customers using the software.
12/21/17
Leanplum - Great for Multivariate Testing
What do you like best? Leanplum is a fantastic platform to A/B test management What do you dislike? Data collection and updates lag somewhat What business problems are you solving with the product? What benefits have you realized? LP serves a critical role in live ops and development on new and existing products
AI
Administrator in Financial Services
07/28/20
Leanplum Review
What do you like best? Leanplum is adequate if your CRM/messaging needs are simple It's easy and compatible for deploying one-off campaigns or automating simple triggered communications. It can be a pretty effective if it's been integrated with your Marketing Tech Stack, specifically any platform you're using to store customer data for targeting purposes. It's also a multi-channel tool that supports email, push notifications, in-app notifications, and SMS. This makes it easy to manage ...
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MA
Miray A
12/09/19
Leanplum is helpful to launch our mobile marketing campaigns but it has lack of important features.
What do you like best? I like being able to launch mobile lifecycle journeys at the new campaign composer. What do you dislike? Lack of trigger options ( e.g: based on user's last active) , analytics engagement results vs holdback results lack of tracking full funnel retention, lack of easy and straightforward campaign QA experience ( you would need to launch live tests to get full experience during test but it has potential risks to do QA at your production instance of Leanplum). ...
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