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9.3/10

Spot Score

Leanplum - Mobile Analytics Software

Leanplum

Driving mobile engagement, one insight at a time.

3.8

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Leanplum offers custom pricing plan

Leanplum Reviews & Ratings

3.8

Very Good

Based on 99 ratings & 83 reviews

Rating Distribution

Excellent

(43)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(1)

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Showing 31-40 out of 83

07/27/18

4 out of 5

A good push notification and mobile customer engagement platform

What do you like best? Overall a solid interface and pretty easy to use. What do you dislike? The layout of campaigns on the main dashboard could be redesigned better. Currently row-by-row list of campaigns. It'd be nice to be able to organize, bucket, and customize the layout into a more flexible and user-friendly view. (It's not always ideal to simple sort by date, name, # of sends, etc.. What business problems are you solving with the product? What benefits have you realized? It's our ...

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07/20/18

4 out of 5

Leanplum - great customer service and sales team

What do you like best? I think leanplum, in addition to having great software, has an excellent support team What do you dislike? I think that their analytics reports could be a little easier to interpret for higher level execs. They can be a little jargony. Recommendations to others considering the product Use it! What business problems are you solving with the product? What benefits have you realized? We use leanplum for A/B testing which is greatly helpful in understanding which ...

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07/16/18

4 out of 5

Leanplum is great

What do you like best? I really think their sales and customer support at top notch. What do you dislike? Their dashboard tools could certainly use better flexibility. They are a little cookie cutter as is. What business problems are you solving with the product? What benefits have you realized? We use leanplum for A B testing and analytics

06/13/18

4 out of 5

A good push notification and mobile customer engagement platform

What do you like best? Overall a solid interface and pretty easy to use. What do you dislike? The layout of campaigns on the main dashboard could be redesigned better. Currently row-by-row list of campaigns. It'd be nice to be able to organize, bucket, and customize the layout into a more flexible and user-friendly view. (It's not always ideal to simple sort by date, name, # of sends, etc.. What business problems are you solving with the product? What benefits have you realized? It's our ...

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01/10/18

4 out of 5

Powerful tools for B2C Optimization

What do you like best? Incredibly easy to customize the platform to work for exactly your business. Once the platform has been implemented, its a turn key operation to segment customers and hit send on pushes, in-apps and emails. What do you dislike? While I find the UX very intuitive and easy to use generally, many of my colleagues struggled with it a bit. Also, it does have it's quirks and there was a learning curve. It is also definitely a b2c product, would not recommend for b2b ...

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10/06/16

4 out of 5

LeanPlum review

What do you like best? Easy A/B testing, strong analytics package, and I especially like that they surface events that may have changed as a result of an experiment even if you didn't explicitly identify those as goals for the experiment. What do you dislike? The product is very expensive, and it's not completely straightforward how to exclude/include users in multiple tests. Recommendations to others considering the product They have a robust product package, they are integrated with ...

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LP

Lena P

10/04/20

3.5 out of 5

with Leanplum I have access to all the information I need at all times

What do you like best? It allows me to create digital marketing campaigns in a fairly simple way and from the comfort of my phone, since it is a mobile application and not like most that are web or desktop applications, which brings me as a consequence that not always I can review how my campaigns are going, but now I can leave all that in the past, since with Leanplum I have access to all the information I need at all times from the comfort of my phone, which for me is extremely useful. ...

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MA

Miray A

03/28/20

3.5 out of 5

Leanplum is helpful to launch our mobile marketing campaigns but it has lack of important features.

UI

User in Internet

12/13/19

3.5 out of 5

One of the best mobile CRM & ab testing tool.

What do you like best? PUSH NOTIFICATIONS InApp Notifications Analytics CSM - customer success managers Customer sopport What do you dislike? PLEASE HAVE RECURRING MESSAGE. Email marketing data reliability automated report lag and reliability slow, cometimes What problems are you solving with the product? What benefits have you realized? Customer Retention and Monetization

UI

User in Education Management

12/12/19

3.5 out of 5

A comprehensive tool, with a high learning cost

What do you like best? The fact that LeanPlum allows you to target customer communication across all channels: emails, push and in-app messages. What do you dislike? The fact that LeanPlum is hard to operate: it requires a high learning cost, and the skill is difficult to convert in your future career (unless you just become a LeanPlum specialist, which is an expensive and unlikely decision). Recommendations to others considering the product: LeanPlum has great customer support, ...

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