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9.3/10

Spot Score

Leanplum - Mobile Analytics Software

Leanplum

Driving mobile engagement, one insight at a time.

3.8

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Leanplum offers custom pricing plan

Leanplum Reviews & Ratings

3.8

Very Good

Based on 99 ratings & 83 reviews

Rating Distribution

Excellent

(43)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(1)

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Showing 1-10 out of 83

LL

Lousie L

04/13/20

5 out of 5

Leanplum is a mobile marketing supplier that aids in better advertising your products

What do you like best? Leanplum handles client information and division great. There are a wide range of framework and custom fields you can portion on. The field type and portion nearby administrator backing is truly best in class, enabling you to cut your rundowns or information any way you need. Out of the container, Leanplum gives numerous kinds of examinations to see how occasions influence client cooperation with your item. In the event that you completely incorporate with the SDK ...

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SY

Shelong Y

03/05/20

5 out of 5

Leanplum for all your LiveOps and CRM Needs!

What do you like best? I love that Leanplum offers fantastic out-of-the-box parameters, such as Install Date, App Versions, etc, as well as functionalities that make CRM and LiveOps easy to manage. With functionalities such as Optimal Time, our LiveOps team was able to reach out to players when they're most likely to play, thereby avoiding chances of player opt-outs as well as improving CTR. What do you dislike? I wish there was a way to bulk upload Push Notifications to the system. ...

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SY

Shelong Y

12/10/19

5 out of 5

Leanplum for all your LiveOps and CRM Needs!

What do you like best? I love that Leanplum offers fantastic out-of-the-box parameters, such as Install Date, App Versions, etc, as well as functionalities that make CRM and LiveOps easy to manage. With functionalities such as Optimal Time, our LiveOps team was able to reach out to players when they're most likely to play, thereby avoiding chances of player opt-outs as well as improving CTR. What do you dislike? I wish there was a way to bulk upload Push Notifications to the system. ...

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UI

User in Financial Services

12/10/19

5 out of 5

Holistic messaging platform

What do you like best? Super easy to use and integrate a holistic messaging platform. Plus, it includes A/B testing! What do you dislike? Sometimes setting up lifecycle campaigns can be confusing. What problems are you solving with the product? What benefits have you realized? Being able to communicate to our users on all fronts - in-app, push, email, etc. Also, being able to slow release updates using their AB testing platform is fantastic.

RJ

Richard J

12/09/19

5 out of 5

True customer targeting within TD Bank app

What do you like best? The ability to create custom messages with incredible flexibility and target them to customer behavior. Our business partners are lining up to have campaigns for their products within the app since we have rolled it out. We have run a number of awareness campaigns to help with Voice of the Customer concerns for mobile deposit as well as targeted messages informing customers who use specific products about how to avoid problems with their accounts. What do you ...

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KR

Kely R

11/16/19

5 out of 5

A remarkable tool for customer service

What do you like best? Leanplum easily manages user info and segmentation and it offers several kinds of analysis to comprehend how events affect client interface with the products. Leanplum provides a strong and instinctive setup procedure, easy segmentation and scheduling, and the powerful abilities of A/B testing and the split test analysis. Leanplum displays the accurate history of a campaign. A/B Testing helps you to know which customers have opened which messages more. What do you ...

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MR

Mike R

08/25/20

4.5 out of 5

A perfect customer engagement platform with excellent customer service

What do you like best? We do like the user experience and the user-friendliness of Leanplum. Also, customer support and onboarding support from Leanplum is excellent. What do you dislike? Sometimes we encounter a campaign flow that isn't entirely supported by Leanplum yet. However, the support helps to find a workaround and put the request on the backlog. What problems are you solving with the product? What benefits have you realized? Communicating with our customers at the ...

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AI

Administrator in Financial Services

08/25/20

4.5 out of 5

Helpful, Agile, User Friendly

What do you like best? Easy to navigate and the team are quick to response when we need them What do you dislike? Easy to Navigate, and the team always ready to help us whenever we need them, they're also quite proactive in pushing us to optimize the usage What problems are you solving with the product? What benefits have you realized? Using leanplum help us eliminate the limitations of previous sent rate, and also enable us to do a more proper tracking on each comms/campaign we sent

AI

Administrator in Financial Services

08/23/20

4.5 out of 5

Increased our funnel efficiency by 15%

What do you like best? Leanplum's team has been nothing short of amazing - from our first contact to our regular catch-ups, 2 years later. They're professional, empathetic, and customer-oriented. What do you dislike? In order for a client to make the most out of Leanplum, it's important to have a customer success manager that really understand your industry and your objectives. As long as you get that, you're good. Recommendations to others considering the product: Make sure you ...

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AI

Administrator in Marketing and Advertising

12/09/19

4.5 out of 5

Great marketing and communication platform

What do you like best? I like how easy it is to build multi-channel communication messages/campaigns for users of our app, and the deep analytics I can pull actionable insights from. What do you dislike? I've experienced a few bugs since I've used the platform, which sometimes affects the timing of new communication messages that are based on new app features or announcements. Also, I dislike that I cannot directly and easily upload a list of users to target for a message. What ...

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