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8.4

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LeadSquared CRM - CRM Software

LeadSquared CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process and boost customer relationships.

4.5

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LeadSquared CRM Reviews & Ratings

4.5

Very Good

Based on 67 ratings & 138 reviews

Rating Distribution

Excellent

(120)

Very Good

(17)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

LeadSquared Sales + Mobile CRM has earned widespread recognition for its robust features and intuitive design, making it a preferred tool in sales and lead management. The standout strengths of this platform include its seamless mobile accessibility, which allows professionals to manage leads and track client interactions on the go. Users consistently praise the ...Read more

LeadSquared CRM pros and cons

  • Mobile compatibility enables seamless access to leads and customer data anytime, anywhere.

  • User-friendly interface and layout reduce training time and make navigation intuitive for users of all technical levels.

  • Comprehensive lead management features, including custom filters, tabs, and a dynamic dashboard, enhance lead tracking and organization.

  • Built-in automation for emails, follow-ups, and reminders optimizes productivity and minimizes manual effort.

  • Overwhelming feature set may be challenging for new users without adequate onboarding or support.

  • Lack of advanced customization options may limit tailoring the system to specific organizational needs.

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Showing 131-138 out of 138

KA

Kapil A

09/05/17

5 out of 5

No other tool provides these many matured automation features in this price range

What do you like best? Leadsquared provides best of the automation features at a very reasonable price range. Specially they have recently launched an automation feature which was long awaited and zapier integration which helps you integrate with most of the apps available in the market. The best thing about leadsqured is it's very easy to setup and hardly takes 2 days to get up and running. What do you dislike? Few of the features are still in the product roadmap and will be ...

Read more

RN

Rohit N

09/05/17

4.5 out of 5

Discovered a perfect solution for us!

What do you like best? We were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased. What do you dislike? There's not much to dislike. We were initially using Zoho and then moved to Leadsquared ...

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SB

Sid B

09/04/17

5 out of 5

Good product, great after sales service

What do you like best? Prompt support-post sales. No doubt the product is great, but I appreciate the fantastic after sales service and great turn around times. Whether it is Murli (Sales) or Prateek/Laxman from post-sales, all have been quick in their responses. Each one takes complete ownership of the task at hand What do you dislike? Nothing really, at least till date. Perhaps the mobile app can have more features-at least for the admin login What problems are you solving ...

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UI

User in Renewables & Environment

09/04/17

4 out of 5

Very simple but powerful CRM

What do you like best? Multiple reports, morning updates on lead generated, What do you dislike? Manually assigning individual lead to sales team, not using all the features, need user training on desktop integration, partner relationship management, marketing ROI analytics, case management, support analytics, social network integration, Recommendations to others considering the product: It has been a delightful experience using Leadsquared starting from free trials to ...

Read more

MD

Mangesh D

09/01/17

5 out of 5

Perfect sales and CRM solution for Startups

What do you like best? StoreMore is an old customer for LeadSqaured and actually have seen this evolving. From day one the product is very stable and remains the same as and when they added more feature. The support is top-notch. Most importantly its UX is simple and features are very easy to understand. You can easily customize the default options to your needs. From technical aspect the documentation and help articles are really helpful. Today I think all important 3rd party plugins ...

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PB

Pakhi B

09/01/17

4.5 out of 5

Stellar support and simple interface!

What do you like best? It has a very simple and easy to use interface. Coming from a CRM like Salesforce, Leadsquared is like a breath of fresh air that allows a high level of customisation and yet retains its simple, yet effective structure of information. What do you dislike? We have to workaround the account level structure when we want to see all the leads from a single company. Recommendations to others considering the product: Go for it based on their stellar customer ...

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AS

Anand S

08/25/17

4 out of 5

Good Service

What do you like best? Best thing about it is user friendly interface and customer support services. What do you dislike? No likely much sometime it take bit more time but that's fine. What problems are you solving with the product? What benefits have you realized? We are managing our whole lead flow with them efficiently.

AG

Abhinav G

08/17/17

5 out of 5

Excellently crafted CRM for the field

What do you like best? The app is intuitive and provided immediate value to the sales people on the field. It works offline which was crucial for our scenario. Our field sales team were able to grasp and adopt the app within a couple of weeks. The base functionality provided models leads, activities and tasks flawlessly. APIs, Webhooks and Customization options allow us to extend the product in any direction limitlessly. What do you dislike? The web UI has few customizations ...

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