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8.4

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LeadSquared CRM - CRM Software

LeadSquared CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process and boost customer relationships.

4.5

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LeadSquared CRM Reviews & Ratings

4.5

Very Good

Based on 67 ratings & 138 reviews

Rating Distribution

Excellent

(120)

Very Good

(17)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

LeadSquared Sales + Mobile CRM has earned widespread recognition for its robust features and intuitive design, making it a preferred tool in sales and lead management. The standout strengths of this platform include its seamless mobile accessibility, which allows professionals to manage leads and track client interactions on the go. Users consistently praise the ...Read more

LeadSquared CRM pros and cons

  • Mobile compatibility enables seamless access to leads and customer data anytime, anywhere.

  • User-friendly interface and layout reduce training time and make navigation intuitive for users of all technical levels.

  • Comprehensive lead management features, including custom filters, tabs, and a dynamic dashboard, enhance lead tracking and organization.

  • Built-in automation for emails, follow-ups, and reminders optimizes productivity and minimizes manual effort.

  • Overwhelming feature set may be challenging for new users without adequate onboarding or support.

  • Lack of advanced customization options may limit tailoring the system to specific organizational needs.

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Showing 121-130 out of 138

VJ

Vivek J

03/14/18

4.5 out of 5

Excellent tool simple interface

What do you like best? ISPG technologies was using Leadsquared from a long time but never really utilized it. But things changed due to dedicated support by the customer success team there, they showed us how the tool can be best utilized it both in terms of marketing automation, and sales process and now it has been proving very beneficial for us. What do you dislike? 1. Custom process cannot be created 2. Linking of multiple website leads under one account is not possible ...

Read more

UI

User in Information Technology and Services

03/14/18

4 out of 5

Leadsqaured is super easy to use and has excellent features

What do you like best? I like the entire user-friendly look and feel of the CRM. Most of the things are easy to use and understand. Also, there are so many plug-in options that help track the different marketing and email campaings. Lead leakage is less as there is an opportunity to integrate even your telephonic leads to the CRM What do you dislike? I feel there are fewer design options for the landing pages. The UX needs to get a little better here to stay on par and facilitate ...

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GK

Gautam K

03/14/18

4 out of 5

Very effective and a user friendly CRM

What do you like best? We use the Basic Module of Lead squared, its features and usability is very good.The Product Covers almost all the functional area one desires to have. What do you dislike? The system becomes slow if number of Lead Sources are more. What problems are you solving with the product? What benefits have you realized? Effective use of the data and monitoring the performance.

CI

Consultant in Marketing and Advertising

03/13/18

5 out of 5

Support System

What do you like best? Support System is really world class and I never face any issue in this. What do you dislike? I am fine with this product. It's a good product. What problems are you solving with the product? What benefits have you realized? We are helping clients to centralized their lead and work on this lead efficiently.

DP

Dharmesh P

03/13/18

5 out of 5

Nice Software and easy to use

What do you like best? Enquiry coming to Leads Software trhough website. What do you dislike? User Interface and Layout.. Its looking so old. What problems are you solving with the product? What benefits have you realized? -

JN

Jasmine N

03/13/18

5 out of 5

Fantastic

What do you like best? Lead Squared has helped us organize our sales leads very well. We are able to monitor our team very effectively. Their support is excellent. What do you dislike? I am not allowed single Lead sharing across groups. I am not alllowed simple alerts (without paying additional ;)) What problems are you solving with the product? What benefits have you realized? The follow up task reminders, activity history and lot of other features have helped us ...

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DN

Debarshi N

12/07/17

4.5 out of 5

An amazing marketing automation and CRM Platform for startups and SMEs

What do you like best? Their customer support is great and the interoperability with other services like Wordpress, Olark, GoToWebinar is useful. What do you dislike? Not as many features, like A/B testing, and advanced form management. Recommendations to others considering the product: If you're looking to starting your marketing department brand new, this is one of the best platforms you could go for. It has every basic and intermediate feature you'd want. What ...

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AI

Administrator in Real Estate

12/07/17

3.5 out of 5

Great Marketo alternative for small-med business at a good price.

What do you like best? Better intuitive interface that allows many that are not familiar with more complex tools be able to dive in and immediately use. What do you dislike? Missing some pieces to make it well rounded What problems are you solving with the product? What benefits have you realized? Lead quality and where they are in the sales funnel, basically where are we losing money.

PR

Philip R

09/07/17

5 out of 5

Powerful solution that provides valuable insight

What do you like best? The fact that it is a marketing automation platform interlinked with a CRM so both the Marketing and Sales departments can work together seamlessly What do you dislike? The reporting could be improved - more detail required. What problems are you solving with the product? What benefits have you realized? We are able to better score our leads and link with with our drip feeds to provide the right levels of content to the right people at the right time ...

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VG

Vartika G

09/05/17

5 out of 5

Easy interface and assistance

What do you like best? The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way What do you dislike? There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services. What problems are you solving with the product? What benefits have you realized? Database ...

Read more