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8.4

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LeadSquared CRM - CRM Software

LeadSquared CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process and boost customer relationships.

4.5

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LeadSquared CRM Reviews & Ratings

4.5

Very Good

Based on 67 ratings & 138 reviews

Rating Distribution

Excellent

(120)

Very Good

(17)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

LeadSquared Sales + Mobile CRM has earned widespread recognition for its robust features and intuitive design, making it a preferred tool in sales and lead management. The standout strengths of this platform include its seamless mobile accessibility, which allows professionals to manage leads and track client interactions on the go. Users consistently praise the ...Read more

LeadSquared CRM pros and cons

  • Mobile compatibility enables seamless access to leads and customer data anytime, anywhere.

  • User-friendly interface and layout reduce training time and make navigation intuitive for users of all technical levels.

  • Comprehensive lead management features, including custom filters, tabs, and a dynamic dashboard, enhance lead tracking and organization.

  • Built-in automation for emails, follow-ups, and reminders optimizes productivity and minimizes manual effort.

  • Overwhelming feature set may be challenging for new users without adequate onboarding or support.

  • Lack of advanced customization options may limit tailoring the system to specific organizational needs.

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Showing 111-120 out of 138

SM

Sanju Mathew G

03/17/18

4 out of 5

A highly effective CRM and automation solution with an efficient team to support

What do you like best? Economical but effective solution for Small and Medium enterprises and customized, personal support provided by their Customer Success team who make sure they go the extra mile to provide the service which the client needs. The solution is not too hard to be trained on which makes adoption at call centres easier. What do you dislike? Some financial services basic requirements had to be developed later which resulted in us working with some stop-gap solutions. ...

Read more

HK

Harshita K

03/16/18

5 out of 5

Best customer success!

What do you like best? The detailed information and journey one can gather about a lead. What do you dislike? Nothing. Too smooth to complain. Few bugs here and there which can be ignored as they don't affect the workflow. What problems are you solving with the product? What benefits have you realized? LeadSquared is the backbone of our marketing success. Our conversion rates have skyrocketed, thanks to the flexibility in customising and personalising our messaging ...

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VT

Virendra T

03/16/18

5 out of 5

Best Customer Success team Specially a guy called Sujatali

What do you like best? appreciate the efforts that you have put in to streamline the lead distribution and improving the engagement system has been marvelous. You've been right there, helping out wherever and whenever needed for these past few months since you joined. Everything has finally come together, and things have been better but they are few things which we need to work on What do you dislike? Nothing as of now, May be later Sometime, What problems are you solving with ...

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AI

Administrator in Real Estate

03/16/18

5 out of 5

Helping towards the success of our bussiness

What do you like best? Understanding and implementing our exact requirements from Leadsquared team is what i feel they are the best in all means and time. I also prefer to denote about the Professionalism and relationship with their clients is no where i found in my career. What do you dislike? I don't feel they not laid down anywhere. They are giving their best to make their client relationship in a hassle free way. What problems are you solving with the product? What benefits ...

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SA

Similar Ali B

03/16/18

4.5 out of 5

Complete sales and marketing execution software for us.

What do you like best? Great product.Helped yellowpam in process execution. We have been using for the past 1 year.success team has helped in proper implementation. What do you dislike? Leadsquared should keep improvising their system.But really it's working out great for us. What problems are you solving with the product? What benefits have you realized? Helped streamline the sales process,stages and activities proccess, stages and activities increase our user ...

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AI

Administrator in Real Estate

03/16/18

4.5 out of 5

Wonderfull System

What do you like best? Its ability to capture leads from almost all the sources. The product is very user-friendly. What do you dislike? Reporting section could have been improved a little better. Recommendations to others considering the product: yes What problems are you solving with the product? What benefits have you realized? Generating more leads with Leadsquared and helping sales team reach their targets with such ease and comfort. We could see a ...

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GW

Gaurav W

03/16/18

4 out of 5

Complete CRM and Marketing Automation solution

What do you like best? They have almost all features covered. There are a very few companies which will provide with all the features in a single product. Best part is the ease of use. What do you dislike? I feel there is scope to improve the reports section. It not very customized according to requirements. There should also be a publisher dashboard which will help him see how his leads are performing. Also, the UI can be improved. What problems are you solving with the ...

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AI

Administrator in Telecommunications

03/15/18

5 out of 5

Feedback For Leadsquared

What do you like best? Leadsquared employees quick way to resolve and response for any issue. What do you dislike? Some production related issue,like All members are visible in owner field, it should be restricted as per Group head. What problems are you solving with the product? What benefits have you realized? Telecom (Retail + ILL + Cloud services) lead generation.

CB

COLDWELL BANKER B

03/15/18

4.5 out of 5

USER FRIENDLY

What do you like best? THE TEAM IS VERY HELPFUL AND WE CAN CUSTOMIZE THE CRM AS PER OUR NEEDS. What do you dislike? NO DISLIKES AS OF NOW, SHALL REVERT BACK Recommendations to others considering the product: SHALL RECOMMEND What problems are you solving with the product? What benefits have you realized? USER FRIENDLY AND PAPERLESS

MI

Malavika I

03/14/18

5 out of 5

Excellent experience with Leadsquared

What do you like best? The tool is simple to use and loaded with features. They are always ready to add value to what the customer requires. What do you dislike? It would be great if they could keep improvising on their services. What problems are you solving with the product? What benefits have you realized? Helps in various ways - 1. Lead generation 2. Knowledge and brand awareness development are 2 most critically influenced items.