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9.7

Spot Score

Lead Forensics - Lead Generation Software

Lead Forensics Reviews in April 2025: User Ratings, Pros & Cons

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3.5

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Lead Forensics Reviews & Ratings

3.5

Good

Based on 282 ratings & 486 reviews

Rating Distribution

Excellent

(377)

Very Good

(55)

Good

(11)

Poor

(0)

Terible

(43)

Expert's Review

Lead Forensics has garnered high praise from users over the past 12 months, showcasing its effectiveness in providing valuable insights into website visitors. Users appreciate the real-time tracking feature, enabling instant engagement with prospects at the right moment. The tool excels in identifying potential leads and enhancing prospecting and outreach ...Read more

Lead Forensics pros and cons

  • Provides valuable insights into website visitors, enabling targeted marketing strategies.

  • Real-time tracking empowers instant engagement with prospects.

  • User-friendly interface and intuitive filters for easy use.

  • Support team is responsive and helpful in onboarding and usage.

  • Limited marketplace selection for additional apps and connectors.

  • Some users find the richness of features and customizations complex without proper support.

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Showing 371-380 out of 486

05/15/18

4 out of 5

Good experience with Caroline Neidlinger

What do you like best? Very responsive to questions and answers thorough What do you dislike? nothing at this point; no real problems. What problems are you solving with the product? What benefits have you realized? Getting a better idea of what type of companies are visiting the site

TS

Tony S

05/15/18

4 out of 5

Good experience with Caroline Neidlinger

What do you like best? Very responsive to questions and answers thorough What do you dislike? nothing at this point; no real problems. What problems are you solving with the product? What benefits have you realized? Getting a better idea of what type of companies are visiting the site

05/10/18

5 out of 5

Great Customer Service

What do you like best? My account rep, Caroline Neidlinger, has been great! She is friendly, enthusiastic, and provides helpful tips and insights! What do you dislike? A deal pipeline with automations would be a nice addition to the platform. What problems are you solving with the product? What benefits have you realized? Enables us to know who is interested in our brand, and what they are specifically looking for so that we can follow up with knowledge and confidence.

SO

Shelby O

05/10/18

5 out of 5

Great Customer Service

What do you like best? My account rep, Caroline Neidlinger, has been great! She is friendly, enthusiastic, and provides helpful tips and insights! What do you dislike? A deal pipeline with automations would be a nice addition to the platform. What problems are you solving with the product? What benefits have you realized? Enables us to know who is interested in our brand, and what they are specifically looking for so that we can follow up with knowledge and confidence.

TW

T. Winston D

05/09/18

4 out of 5

Alex is a persistent CSM with the best of intentions for his clients

What do you like best? The Customer Support and prompt response What do you dislike? Not a good fit for our company at this time. Changing strategies. What problems are you solving with the product? What benefits have you realized? See companies on site.

05/09/18

4 out of 5

Alex is a persistent CSM with the best of intentions for his clients

What do you like best? The Customer Support and prompt response What do you dislike? Not a good fit for our company at this time. Changing strategies. What problems are you solving with the product? What benefits have you realized? See companies on site.

05/02/18

5 out of 5

Great Service for Lead Generation

What do you like best? We love Lead Forensics. It's a great additional resource that our sales team uses on a daily basis. The information that we have access to is great for both Sales and Marketing departments. Anytime I have a question about a feature or function within the portal, the Lead Forensics support staff is always there. Caroline is our assigned support agent and she is always checking in on us to make sure we're successful. What do you dislike? Nothing that I dislike ...

Read more

EW

Ellen W

05/02/18

5 out of 5

Great Service for Lead Generation

What do you like best? We love Lead Forensics. It's a great additional resource that our sales team uses on a daily basis. The information that we have access to is great for both Sales and Marketing departments. Anytime I have a question about a feature or function within the portal, the Lead Forensics support staff is always there. Caroline is our assigned support agent and she is always checking in on us to make sure we're successful. What do you dislike? Nothing that I ...

Read more

04/27/18

4 out of 5

Great service!

What do you like best? Great insights into web traffic, very easy to navigate the dashboard, our customer success manager Alex Glick is awesome. What do you dislike? nothing really with the platform itself but i would say it skews more towards higher traffic, higher volume sales businesses. What problems are you solving with the product? What benefits have you realized? Knowing who has/is visiting our website. Being able to contact companies with a slightly warmer intro

UI

User in Media Production

04/27/18

4 out of 5

Great service!

What do you like best? Great insights into web traffic, very easy to navigate the dashboard, our customer success manager Alex Glick is awesome. What do you dislike? nothing really with the platform itself but i would say it skews more towards higher traffic, higher volume sales businesses. What problems are you solving with the product? What benefits have you realized? Knowing who has/is visiting our website. Being able to contact companies with a slightly warmer intro