9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 71-80 out of 422
CR
Cindi Riley
10/20/22
I always enjoy speaking with the…
I always enjoy speaking with the customer representative and tech support personnel. They are all very helpful and extremely knowledgeable in their respective field.
CR
Cindi Riley
10/20/22
I always enjoy speaking with the…
I always enjoy speaking with the customer representative and tech support personnel. They are all very helpful and extremely knowledgeable in their respective field.
J
Joe
10/14/22
Please Look around before purchasing Lavu.
This has been the most frustrating experience I have had operating my business. From the beginning I was oversold equipment that did not work and were in the testing stages. I own a pizza business looking for help with delivery. Their software didn't do what it was sold to do. I was invested as I used their leasing agent so I had no recourse. I have been done with the lease for a couple of years and why I dont know but stuck with Lavu. In the past 2 weeks I have spent so many hours on the ...
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PJ
Pasta J Benton
10/13/22
the onboarding process has been very…
the onboarding process has been very difficult. equipment has been on site for several weeks and it is still not functioning. my onboarding rep has missed several appointments to complete the setup. i am currently paying for two pos systems, and at this point i am wishing that i would have gone with a different system.
R
RAY
10/10/22
I was initially unclear about how to…
I was initially unclear about how to set of one aspect with the system functionality. The Lavu support team was quick to respond with suggestions and help me resolve the issue within a few minutes of my initial content
R
RAY
10/10/22
I was initially unclear about how to…
I was initially unclear about how to set of one aspect with the system functionality. The Lavu support team was quick to respond with suggestions and help me resolve the issue within a few minutes of my initial content
LS
Leslie Swords
10/07/22
I called on a Saturday with an issue…
I called on a Saturday with an issue with menu items not flowing through to the kitchen printer. Savio was able to fix the problem within 10 minutes.
LS
Leslie Swords
10/07/22
I called on a Saturday with an issue…
I called on a Saturday with an issue with menu items not flowing through to the kitchen printer. Savio was able to fix the problem within 10 minutes.
DG
Daily Grind Coffee House South
10/06/22
I have problems getting Lavu to accept…
I have problems getting Lavu to accept a new pin for new hires. It’s been explained to me the reason is someone else in the system is using the same number. Tech support helps me every time… only took 10 minutes!
DG
Daily Grind Coffee House South
10/06/22
I have problems getting Lavu to accept…
I have problems getting Lavu to accept a new pin for new hires. It’s been explained to me the reason is someone else in the system is using the same number. Tech support helps me every time… only took 10 minutes!
