9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 61-70 out of 422
RC
Rebecca Crawford
11/02/22
Changing My Auto Payment Method
Response to what I needed to do was quick and friendly. I was able to do what I needed to do without a problem.
MC
Maria Crowley customer
11/01/22
The friendly service
Date of experience: November 02, 2022
TP
titos pizza wine wings
10/30/22
Thanks for Lavu team always resolve and…
Thanks for Lavu team always resolve and help us, we are very happy with your services, thanks a lot
C
customer
10/28/22
Found the issue so all good will be…
Found the issue so all good will be better on my own moving forward blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah
CR
Cindi R
10/27/22
"I feel that my business is much more efficient now that I have Lavu."
What do you like best about Lavu? The clear and concise format and the table side ordering capabilities What do you dislike about Lavu? I really haven't discovered anything that I think needs to be changed or improved at this time. It has met all my expectations What problems is Lavu solving and how is that benefiting you? They have added several new report formats and there is so much information available at the touch of a button.
PM
Pere marquette
10/27/22
Shayla
Shayla was efficient and hit the problem solved quickly
AM
Alexis Mendoza
10/25/22
Always great customer service
Always great customer service! Any problem I have they have been able to solve.
BK
Brian Kim
10/25/22
We did not arrive at a solution but excellent service nonetheless
We did not arrive at a solution but the service and effort were well worth noting. The representative kept on top of my issue for over a month trying to find a solution or resolution. I appreciate that very much. Hopefully we will figure what is causing our Lavu controller error soon.
LM
Lis M
10/25/22
"SHAYLA WAS AMAZING AND SO HELPFUL!"
What do you like best about Lavu? When I reach customer service representatives as good as Shayla! That she was extremely helpful and willing to make sure all printers work working. I do not like speaking with people I cannot understand, or that cannot understand me. Shayla really went the extra mile! What do you dislike about Lavu? Reaching a representative that is not knowledgeable in your products, like the printers that you sell internally. Hire more english speaking representatives. ...
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C
customer
10/23/22
Knowledge
Knowledgeable guy.
