9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 51-60 out of 422
E
Eddie
12/28/22
Bryan Scarrah with Lavu
Bryan Scarrah with Lavu is great to work with. Communication, punctuality, and ability to be on time to meeting are all great. Lavu is a fast and user friendly system with a lot to offer that most competitors can't. The cost to run the Lavu software is also affordable and offers more than what you could ask, for the price.
AU
Anonymous User
12/28/22
"The most robust POS for your restaurant!"
What do you like best about Lavu? Interfacing merchant portal to set up menu items, pricing, groupings, etc. What do you dislike about Lavu? Needs more report options like date ranges. Recommendations to others considering Lavu: Lavu is a great POS system. The integration is seamless. Make sure users know what they want out of it to get the most out of it. What problems is Lavu solving and how is that benefiting you? We are not experiencing problems at this time.
HH
Hero hookah lounge
12/22/22
Receipt printer
Receipt, printer wasn’t working and cash drawer also
KR
Keith Russell
12/15/22
We have been trying to resolve a…
We have been trying to resolve a gratuity and tax issue with your team for 2 days to no avail.
AO
Art of Catering customer
12/14/22
Thank you again for all your great help
Date of experience: December 15, 2022
C
customer
12/01/22
Best rep ever
Best rep ever, super knowledgable and helpful. Fixed every issue and then some with minimal experience on my end. Thank you much!
SH
Sylvester Helhoski
11/15/22
as always excellent customer service
as always excellent customer service, Allen today was excellent
PL
Perry Li
11/13/22
Installers here 3 times
Installers here 3 times They have no clue what they are installing They all leave saying not my job
KB
Ken Bell
11/10/22
Alan helped me with two problems
Alan helped me with two problems, fixed them and was off the phone in 5 minutes. Thank you!
HE
Henry Elmore
11/06/22
Great work by
Date of experience: November 07, 2022
