9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 41-50 out of 422
DO
Dallas Opoku Wendelboe
01/21/23
Thank you Allan for the Help
Thank you Allan for the Help! I have been with Lavu for 4 year and they always solves the problem! Thank you lavu!
AL
Alberto Luna
01/19/23
My trainer was excellent!
My trainer was excellent!! He explains very well and is really patient.
M
Mark
01/19/23
Thorough and issue resolved.
Date of experience: January 20, 2023
C
customer
01/17/23
Excellent customer support
Quick response from support during phone call, and quicker issue resolution.
M
Manny
01/13/23
Allen helped me quickly and completely
Date of experience: January 14, 2023
M
Mark
01/10/23
Great support
We don't have many problems or issues, but when we do Lavu Support is always always to get them straightened out without too much difficulty.
ST
Steve Tavern on the Lake
01/06/23
Great job helping resolve our credit…
Great job helping resolve our credit card formatting issue. And print routing issues
JK
Justin Karborani
12/29/22
Dave was a great help
Dave was a great help. He solved all my problems and kept me informed about future events regarding my account. He insured me he would contact me yesterday and he did as he said…very helpful and nice.
CM
Caroline McCord
12/28/22
Super helpful and patient with me.
Date of experience: December 29, 2022
J
Justin
12/28/22
Rate correction was handled quickly
As always excellent customer service. David was great!
