9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 21-30 out of 422
J
Joe
11/12/23
WE LOVE YOU LAVU!
Wow! What a great experience switching to Lavu. After an eight year relationship with Toast we have upgraded to Lavu. As a very busy restaurant and bar we were nervous to make such a big change, especially in the beginning of "our season." We can't say enough wonderful things about our experience with Lavu and their incredible support staff. We got to spend the week with Jose, Caitlin, Nick, and Kyle and they confidently and patiently have trained our entire staff. It has been so helpful to ...
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JW
J waters
11/10/23
Great customer service support š«¶š½
Thanks lavu for fixing a misunderstanding .when doing business things may not go smoothly Which is why you need customer service and the support is what really impressed me with this company ! I did lots of research with different POS trust me lavu is the way to go āš½thanks Alex ,Ryan C and Hannah
JW
J waters
11/10/23
Great customer service support š«¶š½
Thanks lavu for fixing a misunderstanding .when doing business things may not go smoothly Which is why you need customer service and the support is what really impressed me with this company ! I did lots of research with different POS trust me lavu is the way to go āš½thanks Alex ,Ryan C and Hannah
R
Robert
10/30/23
5 star experience
Been in the business 25 years and have had multiple POS systems. This is the most straight forward POS company iāve ever delt with. Ryan C in sales made it so easy for me and made the decision that much easier. They care about their customers and saving them money while delivering a great product.
R
Robert
10/30/23
5 star experience
Been in the business 25 years and have had multiple POS systems. This is the most straight forward POS company iāve ever delt with. Ryan C in sales made it so easy for me and made the decision that much easier. They care about their customers and saving them money while delivering a great product.
TB
Tim Bullington
10/23/23
I enjoy the interaction with otherā¦
I enjoy the interaction with other agents. As, some that in new to the company I find it helpful.
TB
Tim Bullington
10/23/23
I enjoy the interaction with otherā¦
I enjoy the interaction with other agents. As, some that in new to the company I find it helpful.
HL
Henry Lopez
10/19/23
Amazing service and onboarding team
Amazing service and onboarding team. Got me up and running in spite of a divorce, a hurricane, and working internationally. Couldnāt be happier!
HL
Henry Lopez
10/19/23
Amazing service and onboarding team
Amazing service and onboarding team. Got me up and running in spite of a divorce, a hurricane, and working internationally. Couldnāt be happier!
JF
Juan Figueroa
10/18/23
Great service! Very fast
The service is professional! And the associates very kind!
