9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 211-220 out of 422
A
Anonymous
03/31/22
We needed historical data
We needed historical data. You provided promptly. Thanks!
PB
Plum Branch Yacht Club
03/31/22
GREAT
GREAT service thanks
C
customer
03/30/22
Excellent service
Excellent service, thank you Alicia
LS
Linda S
03/30/22
Roy was very helpful
Roy was very helpful. I have always received top notch customer service from Lavu and we have been customers for many years. Linda S
C
customer
03/30/22
Very helpful
Very helpful , Genius support
SB
Sarah B
03/30/22
Exceptional Support Experience
Sohaib Ismail Ranani is a pleasure to work with. He is responsive, knowledgeable, and patient with me as we step through the various issues. I am beyond thrilled to work with Shane and now feel as if I have a partner at Lavu. Thank you!
FR
Fariba Rad
03/30/22
Horrible customer service!
After talking to 3 different people for hours, My issue was not resolved and I was told i would get a call back today which did not happen. Horrible customer service!!!
JG
Jeff Gossett
03/29/22
Reality of greatness of one but issues of many.
Lavu obviously has issues but Sohaib is one of the few people that actually care to help with the issues you have, that I have come across in the Lavu system. This five star review reflects him more than it does the system itself.
A
Agent
03/28/22
Helpful & kind
Date of experience: March 29, 2022
NU
Nadine Urbani
03/27/22
Sohaib was really helpful and had lots…
Sohaib was really helpful and had lots of patience guiding us through the set up of Lavu. Even though we had some obstacles, he made it happen! Thank you for your support and time! It's all working smoothly now.
