9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 201-210 out of 422
J
JJF
04/10/22
Closing Ticket and Getting Home
I had a ticket that would not close and it was preventing me from doing the end of night paperwork. I called and the technician had the situation cared for within minutes.
C
customer
04/10/22
exelent
Hi my name is Avderim from mrbruno's Pizza in Little ferry nj i was talking too Mir about one ouwer and he was very good thank you Mir for you time very good employer thank you
RP
Raj patel
04/08/22
Good customer service.
Date of experience: April 09, 2022
HW
Hilton Wiggins
04/07/22
We have been using Lavu for several…
We have been using Lavu for several years now and they have always been very helpful and polite when we call in for service.
C
customer
04/06/22
Thanks for your help, Nicki!
Nicki was amazing, very patient and explained everything thoroughly. All of my issues were fixed without a hitch.
H
Haydn
04/05/22
Thanks Roy
Thanks Roy, very helpful and exactly what we needed.
CT
customer The Rusty Melon
04/05/22
The team worked hard so 5 stars
The team worked hard so 5 stars. But being without printers for 2 days is absolutely unacceptable.
CC
Commons Cafe
04/03/22
card reader was offline in our cafe…
card reader was offline in our cafe this morning. i called support. i got thru to a person immediatley. they walked me through resetteing the printers. took about 15 minutes to get both registers back on line. very friendly. very helpful
C
customer
04/03/22
Very helpful and fixed my problem!
Date of experience: April 04, 2022
TL
Tess-maria Leon
04/02/22
Excellent support and response from Roy
Service and response from Roy was excellent.
