9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 11-20 out of 422
JR
J Rose
03/27/24
Buyer beware
Buyer beware! Lavu will sell themselves as "great" bar/restaurant product, but what is included in the basic package is "pretty basic." They tell you exactly what basic will get you as far as equipment BUT, they conveniently forget to tell you what it does NOT include in functionality. Can it handle a "gift certificate?" Nope! But, for an extra $50 per month (after you have purchased the system) it can. Wow. Seems like pretty standard functionality to me! THEN, be careful about the credit ...
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V
Valarie
02/21/24
Support with Mir
Mir was my support person today and he was very helpful polite and got the job that I have been trying to get fixed for 3 days fixed. He is awesome!!
NG
Nathan Gaines
01/31/24
We transitioned over our POS system…
We transitioned over our POS system from Toast over to Lavu. The process was simple and very empowering! They we saved about $1,200 a month is fees by making the switch.
OM
Olive Mediterranean Cuisine
12/20/23
Amazing system so Eazy to work with…
Amazing system so Eazy to work with Fast Service Thank you Messy 😊
OM
Olive Mediterranean Cuisine
12/20/23
Amazing system so Eazy to work with…
Amazing system so Eazy to work with Fast Service Thank you Messy 😊
SR
Susan Rusasko
11/23/23
We've been working together for a few…
We've been working together for a few month now and I can't resist the outstanding quality of their products and service. The POS system they will bring to my restaurant fits all our needs perfectly. It is clear, reliable and provides organized order processing. Technical support at the highest level - any issues are resolved instantly. Thank you for your effective and reliable cooperation!
SC
Sarah Chambers
11/23/23
Lavu is a Food Truck Lifesaver!
I can’t imagine a more perfect POS for our food truck business! From day one, customer service from every person we’ve been in contact with has been phenomenal. Processes have been explained, questions have been answered, all uncertainties on this side of running our new business have been taken away by the outstanding communication and knowledge of the Lavu team. The system itself is very user friendly - I was nervous learning the system and honestly thought “it can’t be this easy” several ...
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SR
Susan Rusasko
11/23/23
We've been working together for a few…
We've been working together for a few month now and I can't resist the outstanding quality of their products and service. The POS system they will bring to my restaurant fits all our needs perfectly. It is clear, reliable and provides organized order processing. Technical support at the highest level - any issues are resolved instantly. Thank you for your effective and reliable cooperation!
SC
Sarah Chambers
11/23/23
Lavu is a Food Truck Lifesaver!
I can’t imagine a more perfect POS for our food truck business! From day one, customer service from every person we’ve been in contact with has been phenomenal. Processes have been explained, questions have been answered, all uncertainties on this side of running our new business have been taken away by the outstanding communication and knowledge of the Lavu team. The system itself is very user friendly - I was nervous learning the system and honestly thought “it can’t be this easy” several ...
Read more
J
Joe
11/12/23
WE LOVE YOU LAVU!
Wow! What a great experience switching to Lavu. After an eight year relationship with Toast we have upgraded to Lavu. As a very busy restaurant and bar we were nervous to make such a big change, especially in the beginning of "our season." We can't say enough wonderful things about our experience with Lavu and their incredible support staff. We got to spend the week with Jose, Caitlin, Nick, and Kyle and they confidently and patiently have trained our entire staff. It has been so helpful to ...
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