9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 181-190 out of 422
F
Frontporch
05/05/22
Great POS company & service
Great POS very simple to use Great company always handle my requests quickly & efficiently . The customer service Dept helps my with the back end as well when I’m stuck . Taylor Marvin was of great help w me today deciphering my ad in order fpr product & expediated my delivery within a few days . I’m back to swiping at all registers . Thank u Taylor
C
customer
05/05/22
Troy was very helpful in getting…
Troy was very helpful in getting pricing for equipment and setting up a case so once I make a decision it can be shipped. My only issue I am an existing account, and we are opening a new location after being closed for a year. I was not offered any new products nor told of any new updates.
C
customer
05/03/22
Had 2 printers that would not connect…
Had 2 printers that would not connect to LAN wifi. Customer support rep solved problem easily in about 10 min. Excellent service!
C
customer
05/03/22
Stop asking us to rate and review
Helpful service but asking to write reviews every time is getting very annoying.
T
Tina
05/02/22
Stella was amazing at helping me refund…
Stella was amazing at helping me refund a customer for an accidental charge. She explained what information I needed, took care of the matter and followed up with me. Her help was much appreciated and the process was painless and much less time consuming than I anticipated. Thank you for the wonderful customer service!
C
customer
04/29/22
Really love the software for my…
Really love the software for my restaurant
C
customer
04/28/22
Awesome support!!
Date of experience: April 29, 2022
RY
Rich Yount
04/25/22
Mir assisted us via phone support and…
Mir assisted us via phone support and within 1 hour we had everything working outstandingly! We look forward to working with Mir again if any futures issues arise Great job!!
CF
Chris F
04/22/22
Roy from LAVU support new exactly how…
Roy from LAVU support new exactly how to fix the problem. No wasting time got me back up and running. Thank you
CL
Capt Loui Huntsville
04/21/22
Amazing support from Tom walker!
Amazing support from Tom walker!! Thanks again :)
