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9.2

Spot Score

Lavu - POS Software

Lavu Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your restaurant with Lavu's innovative technology.

4.1

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Lavu Reviews & Ratings

4.1

Very Good

Based on 527 ratings & 422 reviews

Rating Distribution

Excellent

(312)

Very Good

(69)

Good

(15)

Poor

(6)

Terible

(20)

Expert's Review

Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more

Lavu pros and cons

  • Easy setup and user-friendly interface, making operations smooth for businesses.

  • Efficient onboarding process with excellent support staff, simplifying the transition for users.

  • Reliable and customizable system that modernizes operations, meeting business needs effectively.

  • Strong customer service with a responsive and supportive team, ensuring a positive user experience.

  • Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.

  • Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.

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Showing 171-180 out of 422

C

Cristian

05/20/22

5 out of 5

Wow wow wow wow 👏

Date of experience: May 21, 2022

TP

Tiffany P

05/19/22

5 out of 5

"Perfect Restaurant Software"

What do you like best about Lavu? I really like the ease of use as well as The features that we're built specifically for a restaurant What do you dislike about Lavu? I dislike that they do not have the ability to integrate third-party payments with their kiosk. What problems is Lavu solving and how is that benefiting you? I am currently not having any issues with Lavu and I have seen the benefit of being able to schedule my staff and have a portal that they can access to request off

C

customer

05/16/22

5 out of 5

Very helpful and got me the information…

Very helpful and got me the information quickly.

TR

TANTE'S RESTAURANT, INC

05/16/22

5 out of 5

RAHUL WAS VERY HELPFULL AND PATIENT.

Date of experience: May 17, 2022

MS

Marco Spagnuolo

05/15/22

5 out of 5

Good good

Good good good

JR

Juan R Class

05/12/22

5 out of 5

Excellent service support

Date of experience: May 13, 2022

C

customer

05/10/22

5 out of 5

Awesome support!

Date of experience: May 11, 2022

C

customer

05/10/22

5 out of 5

New Swiper

Arrived on time and was able to track the package the minute order was placed.

C

customer

05/09/22

5 out of 5

Lavu's customer service is quick and…

Lavu's customer service is quick and extremely helpful. Not only were they able to help us with our issues but they also emailed detailed instructions on how to fix the issues that we had. I will now be able to forward these instructions to the rest of our locations to assist them when they may have the same issue.

OC

Ocean City Elks

05/08/22

5 out of 5

Great customer support!

Allen went above and beyond to help resolve a problem. It was a pleasure working with Allen, not only did he resolved all issues but Allen was very professional and resolved all issues in a timely manner.