9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 151-160 out of 422
RL
Ruben L
06/09/22
"Perfect software for a small/medium café/restaurant"
What do you like best about Lavu? The Ux is simple and easy to teach and understand, the ability to go to the back end to add or edit food items and inmediatly see the changes on the app is wonderful. What do you dislike about Lavu? Not all the features work in my country (Mexico) as the PayPal function; the inventory management lacks functionality and its difficult to use the "back end" website on an iPad. Recommendations to others considering Lavu: it is a great POS for any small/medium ...
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C
customer
06/08/22
Great job!
Very patient, and professional.
PV
Philip V
06/08/22
"Fast, Reliable and Easy"
What do you like best about Lavu? Lavu is a great user-friendly system that allows ease of use for both front and back-end users. Easy to set up, reps and customer service are always responsive. Great! What do you dislike about Lavu? MenuDrive is a little complicated and clunky but still, a great tool and the representatives are always there to make quick changes and help along the way. Recommendations to others considering Lavu: Don't get sucked into other companies offering all kinds of ...
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AU
Anonymous User
06/08/22
"Customer service technical support was very helpful and patient!"
What do you like best about Lavu? Lavu is an easy to use POS system that offers great customer support. What do you dislike about Lavu? There isn't really anything I can think of. What problems is Lavu solving and how is that benefiting you? We had an issue involving our POS printer, our support person Mir went above and beyond to assist us.
C
customer
06/03/22
Nicky did a great job helping me add…
Nicky did a great job helping me add new Epson printer Thanks
C
customer
06/03/22
Great support
Great support. Identified network issue in communicating with printer. Called back when they said they would, and even followed up the next day.
HW
Hilton W
05/31/22
"Very good system for the money!"
What do you like best about Lavu? Their customer service is 2nd to none. They are there 24/7 and are happy to help every time I call. What do you dislike about Lavu? Sometimes when there is a systemwide problem they can be hard to get in touch with. What problems is Lavu solving and how is that benefiting you? They are my only point of contact between my employees and taking my customer's orders. They make it very simple to get our customer's orders into the kitchen and get them right.
C
customer
05/31/22
Printers don't work
Printers don't work, no service rep and all help is over the phone
GV
Grand View Cafe & RV Park
05/27/22
Dave was patient and efficient
Dave was patient and efficient. Much appreciated.
C
customer
05/27/22
Roy is always so helpful!
Date of experience: May 28, 2022
