9.2
Spot Score
Revolutionize your restaurant with Lavu's innovative technology.
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Starts from $69/Month
Lavu POS system has garnered a mix of reviews, showcasing both its strengths and weaknesses. Despite some negative feedback regarding billing issues and customer service, the overwhelming sentiment from satisfied users highlights the system's ease of use, smooth onboarding process, and exceptional customer support. Customers appreciate Lavu's modern technology, ...Read more
Easy setup and user-friendly interface, making operations smooth for businesses.
Efficient onboarding process with excellent support staff, simplifying the transition for users.
Reliable and customizable system that modernizes operations, meeting business needs effectively.
Strong customer service with a responsive and supportive team, ensuring a positive user experience.
Issues with billing and cancellation process, leading to unexpected charges and difficulties in terminating services promptly.
Inconsistencies in customer service responsiveness and communication, causing frustration and dissatisfaction among users.
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Showing 131-140 out of 422
C
customer
06/28/22
The front end is pretty good
The front end is pretty good. The search button helps, but it should search the entire data base. It only searches the category you are in. So if I'm in Perdomo Cigars, it won't find an Ashton. If it searched the entire data base, I would not have to know the category to search. The back end reports are clumsy and need to be totally redone. While I hated Clover as a company, its back end reports were 100 times better than yours.
C
customer
06/27/22
Roy solved my problem very quickly and…
Roy solved my problem very quickly and was great in that he called my resaurant ant soved it with my staff.
NB
Nick Bennett
06/27/22
I couldn’t be happier
I couldn’t be happier. The customer support was top notch and they walked us through the entire setup. I would highly recommend Lavu POS and their support team is phenomenal!
C
customer
06/23/22
Customer service was super helpful!
Date of experience: June 24, 2022
NW
Nathalie Wu
06/21/22
Shayla was very patient to walk me…
Shayla was very patient to walk me through connection issues. She saved the day. Thanks so much for being available all the time to solve issues.
C
customer
06/21/22
Customer service
Customer service in all aspects of Lavu are very helpful. Service is very prompt and friendly. We are satisfied with service
C
customer
06/20/22
Excellent service and support
Excellent service and support. System is well designed and easy to use. Great value with tons of options!
C
customer
06/19/22
Very helpful and patient
Very helpful and patient. Thank you
C
customer
06/19/22
Professional care and expert knowledge
Date of experience: June 20, 2022
C
customer
06/19/22
Great support fast and competent as…
Great support fast and competent as always. Thanks Rahul K and the Lavu team!
