LaunchNotes Reviews in January 2025: User Ratings, Pros & Cons

"The perfect launch communications platform for SaaS"

What do you like best about LaunchNotes? LaunchNotes not just provides an outstanding tool for launch communication on a dedicated website where your users can subscribe to stay up-to-date, but it also comes with a widget that can be integrated in your own SaaS products. What do you dislike about LaunchNotes? In the past the editor for launch announcements didn't meet our requirements, but they replaced it with a new one. We also had some issues with unavailability due to traffic from our ...

"Can’t believe a tool like this didn’t exist until now"

What do you like best about LaunchNotes? It’s rare, but sometimes software comes along that just checks all the boxes. LaunchNotes is that kind of software. It’s incredibly easy to set up and use, provides value for our entire team, our customers love it, and it’s solved a huge need for us. On top of that the price is right and the team that built it is super responsive and helpful. I can’t pick a single thing I like best, but I will say that LaunchNotes has quickly become one of the most ...

"Killer for teasing new features and enrolling beta users"

What do you like best about LaunchNotes? Beyond just serving as a one-stop shop for all of our release comms, release notes, etc., the most useful thing about LaunchNotes is that it makes teasing new features super easy. Instead of waiting until launch day to do a “big reveal,” I can give users a sneak peek of what we’re working on, what’s coming down the pike, and what they have to look forward to. It’s a great way to keep users engaged, but also to get them fired up about what the team is ...

"A brand new marketing channel perfect for product marketers"

What do you like best about LaunchNotes? LaunchNotes is built on a super powerful, customizable segmentation platform that allows our users to subscribe to the categories of updates they want to receive. As a startup, and one that’s moving super quickly and rolling out a lot of changes all the time, this is a game-changing capability for us. Our PMM team can get the word out about every improvement, but do so without having to tee up a unique email each time, or without the risk of driving ...

"One of our team’s all-time favorite tools"

What do you like best about LaunchNotes? There are a ton of things to love about the LaunchNotes product. It’s a changelog, product roadmap, and customer feedback collection system in one. And the team behind it has put a ton of emphasis on the UX, which really shines through. However, I’d say the thing I like the most about LaunchNotes is the team and customer service. The team is insanely approachable and responsive, the customer service is incredible, and the speed at which they ship new ...

"Great UX, powerful features, notable ROI"

What do you like best about LaunchNotes? The feature our team uses the most is the LaunchNotes widget, and it’s been a game-changer for communicating updates with our users and getting them engaged with the product. In a space like ours, product momentum is vital and LaunchNotes has allowed us to easily showcase everything we’re shipping. Now that the widget has become a normal part of our launch process I can’t imagine life without it. What do you dislike about LaunchNotes? While it’s ...

"Leading the charge in Product Success"

What do you like best about LaunchNotes? The holistic view that LaunchNotes has when it comes to product development is super refreshing. From my experience it’s the only tool (and team) that deeply understands how product development should be done. And they’ve built the perfect tool to supercharge this process and help product teams better serve their customers. To say I’m a huge fan would be an understatement. What do you dislike about LaunchNotes? There’s nothing I dislike, but there ...

"A launch platform and changelog in one"

What do you like best about LaunchNotes? The brand customization options that LaunchNotes provides are fantastic. From the hosted page to the emails to the in-app widget, it’s designed so that every channel can be fully customized to match our brand. Whenever we introduce new customer-facing tools the #1 concern from our Design and UX teams is that it won’t be a consistent experience for our users. In the case of LaunchNotes, Design and UX are two of the product’s biggest advocates in the ...

"The only product roadmap tool on the market worth using"

What do you like best about LaunchNotes? I know LaunchNotes got its start as a changelog tool, but my favorite feature is by far the product roadmap. In fact, since we rolled out LaunchNotes it’s the only roadmap tool I’ll allow my team to use. Four huge benefits to using LaunchNotes to communicate our roadmap: 1. It’s completely customizable and maps perfectly to our product development lifecycle 2. Users can subscribe to work items so they’re automatically notified when we ship the things ...

"Great product covering internal comms for product changes + a central hub for external comms"

What do you like best about LaunchNotes? We love that LaunchNotes allows us to have a two-way dialog with our customers and prospects. It's a critical channel for us to gather insights from our most trusted critics while changes are made. It's real-time. It's fresh. And it's applicable for what we're building now, not just what we're building in the future. What do you dislike about LaunchNotes? It would be great if users could give us ideas and then upvote said ideas all within ...